IBM SC31-6254-01 manual 1994

Page 4

Note

Before using this information and the product it supports, be sure to read the general information under “Noti on page ix.

Second

Edition

(October

1994)

 

 

This

edition

applies to Version 1.0.2 of IBM CallPath

CallCoordinator for Windows, Program Number

5871-AAA (Part

Number 87G7210), IBM CallPath CallCoordinator/2 Server, Part Number 03H3625, and IBM CallPath

 

CallCoordinator/2 Archive, Part Number 03H3626, and to all

subsequent releases and modifications

until otherwise

indicated

in

new

editions.

 

 

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IBM Corporation

 

 

 

 

 

Information Development and Design, Department

E15

 

 

 

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U.S.A.

 

 

 

 

 

 

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Copyright International Business Machines Corporation 1994. All rights reserved.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

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Contents User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Service MarksCallPath CallCoordinator for Windows User’s Guide Who Should Use This Book AboutHow to Use This Book How This Book is OrganizedHighlighting Conventions BoldWhat’s New in This Book Where to Find More Information What Is CallCoordinator for Windows? FeaturesIntroducing CallCoordinator Feature CallIntelligent Answering Personal DirectoryAccess to a System Directory TransferCallPath CallCoordinator for Windows User’s Guide For WorksHost FilesHAT Chapter How to Start CallCoordinator for WindowsSystem Manager Main Window Menu BarStatus Messages Comment LinePushbuttons MenuSelecting HelpYour Keyboard MenuFrom KeyWindow Only By doing Following Move Managing Windows in CallCoordinator for Windows For WindowsMenu Box MovingExit Options Messages MessagesMode For Windows ScreenCallCoordinator for Windows Screen Mode-Icons with Text Click onScreen Settings CallCoordinator for Windows Screen Settings Pull-Down MenuCalls ReceivedSetting the Colors for the Telephone Icons Set Color WindowUsing the steps Just Described Administrator GettingTo Exit Exiting CallCoordinator for WindowsExit Features How To Select Line How to Access the Telephone Features CallCoordinator for Windows Main Window-PushbuttonsUsing the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select How to Log on to Your Switch SwitchDefinity Generic ¹ Agent IDOnLogon Agent IDActivity Activity StatusIndicating Click onAgent ActivityStatus to the Northern Telecom Meridian WorkNot Indicating Activity Status to AvailableDialing a Number How to Make CallsPrefix Keeping the Dial Pad Open Pad OpenDirectory Window OrPersonal DirectoryDirectories Dial PadClick onDirectory Updating Entries in Your Personal DirectoryCalls HAT After Click onDo not run HAT with DialOnHold OnNotesMake any other edits.←UseBackspace How to Answer Calls After Can Seen Data How to Transfer Calls and DataAgent You May Find This Feature Most Useful When Transferring Host Transfers Selecting Your DefaultsImage Number Directory For TransfersDefault OnDefaultsYour Personal Directory SessionOr Del Key to Delete any Characters Enter any New Ones Click How to Set Up Three-Way Conference Calls Setting Up Three-Way Conference CallsOptionally, click You cannot Enter Default Directory for Three-Way Data Default for Three-Way¹ Send Session Your Personal Chapter Using CreatingAccessing the Call Log and Personal Directory Features CallCoordinator for Windows Main Window-Call Log PushbuttonUsing the Pushbutton Using the Features Pull-Down MenuCall Logging Agent ActivityCallPath CallCoordinator for Windows User’s Guide Use the Call Enabling the Call LogOpening the Call Log OrDel CallCallPath CallCoordinator for Windows User’s Guide Log Managing the CallSetting View Log Settings View FolderSorting Call LogAscending Button for the columnSortedin Columnsthe Box Setting the Filter FilterView ColumnsTheSort Type Column TypeDate OrAfterTheTime Call Log Filter Time BoxFiltering Phone Number Column DisplaysFilterhe Phone NumberDescription Call Log Filter Notes BoxSettings SortSetting ThresholdUsing the Call Log and Creating Your Personal81 Directory Setting Toolbar Log Settings Toolbar Folder¹ Click onNo toolbar Call Log Toolbar-Icons and TextCall Log Toolbar-Icons Only Your Your Call LogDeleting a Call Log Entry ControllingFile FileHow Adding an Entry CCWin Personal Directory WindowUpdating an Entry Removing an Entry OnCancelPersonal Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM For User’sBusiness Reply Mail Page Éâôù