IBM SC31-6254-01 manual Activity Status, Indicating, Click onAgent Activity, Auto

How

to

Indicate

Your

Activity

Status

Through

CallCoordinator for Windows,

you can

indicate

when you

are

ready to receive calls, when you

are

not,

and

so on, just as you do today using your telephone

set.

Note:

You

can

indicate your activity status through CallCoordinator

for Windows only if you have an

AT&T

DEFINITY

Generic 3, Northern Telecom Meridian 1, or ROLM

9751

switch.

Indicating

Activity Status

to

the

AT&T

DEFINITY

Generic 3

Switch:

Do the following

to

indicate

your

activity

status

to

the

AT&T DEFINITY Generic 3

switch using

CallCoordinator for

Windows:

1. Select

the line from which you

want to indicate your activity status (if

it is different fr

selected

line)

by

clicking

on

the

corresponding

telephone

icon.

2. Click onFeatures on the CallCoordinator for Windows menu bar.

The Features pull-down menu appears.

3.Click onAgent Activity .

The Activity window appears, as shown in Figure 15.

Figure 15. Activity Window—AT&T DEFINITY Generic 3 Switch

4. Enter your IDPoolin theentry box.

5. Click on the appropriate activity button to indicate your status, as follows:

¹	Manual	In	, to indicate that you are		ready to receive the	next	call
¹	Auto	In	,	to indicate that you want to	automatically receive	the	next call (when you disconnec
	from		the	previous one)

32 CallPath CallCoordinator for Windows: User’s Guide