IBM SC31-6254-01 manual Make any other edits.←UseBackspace

Page 58

The CCWin Notes window appears (Figure 23 on page 42 shows the CCWin Notes window with a sample note).

Figure

23.

CCWin Notes Window

 

 

 

 

 

As

can

be

seen

in Figure 23,

the

CCWin Notes

window is associated with the

line selected

for

call. (The

line

number appears

in

the window

title bar.) You can open up this

window from

each

that you

are using.

 

 

 

 

 

2.Enter your note Notein thebox.

3.Enter a brief identifierDescriptionfor it boxin.the

4.Click onSave .

CallCoordinator for Windows stores the

note

in the Call Log. When you open

the

Call

Log, the

Notes

 

column

displays

the

description

for

the note. Double-click on the

row

to see

the

entire note.

 

You

can

edit

the

note after

you

open

it

in

the

Call

Log; you

can

add

more information,

delete

i

and

make any other edits.UseBackspace( the

)

orDel

 

key

for

making corrections.

 

 

 

 

 

Note:

You

must

be

on a call to use

 

the

Notes

feature

(although

you

can

continue

entering

notes

af

hanging up). Otherwise,Notesthe pushbutton

 

is grayed

out

to

indicate

that

it

is

inactive.

 

 

42 CallPath CallCoordinator for Windows: User’s Guide

Image 58
Contents User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Service MarksCallPath CallCoordinator for Windows User’s Guide Who Should Use This Book AboutHighlighting Conventions How to Use This BookHow This Book is Organized BoldWhat’s New in This Book Where to Find More Information What Is CallCoordinator for Windows? FeaturesIntroducing CallCoordinator Intelligent Answering FeatureCall Personal DirectoryAccess to a System Directory TransferCallPath CallCoordinator for Windows User’s Guide Host ForWorks FilesHAT Chapter How to Start CallCoordinator for WindowsSystem Manager Main Window Menu BarStatus Messages Comment LineSelecting PushbuttonsMenu HelpFrom Your KeyboardMenu KeyWindow Only By doing Following Move Menu Box Managing Windows in CallCoordinator for WindowsFor Windows MovingExit Options Messages MessagesMode For Windows ScreenCallCoordinator for Windows Screen Mode-Icons with Text Click onScreen Settings CallCoordinator for Windows Screen Settings Pull-Down MenuCalls ReceivedSetting the Colors for the Telephone Icons Set Color WindowUsing the steps Just Described Administrator GettingTo Exit Exiting CallCoordinator for WindowsExit Features How To Select Line How to Access the Telephone Features CallCoordinator for Windows Main Window-PushbuttonsUsing the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select Definity Generic How to Log on to Your SwitchSwitch ¹ Agent IDOnLogon Agent IDIndicating ActivityActivity Status Click onAgent ActivityStatus to the Northern Telecom Meridian WorkNot Indicating Activity Status to AvailableDialing a Number How to Make CallsPrefix Keeping the Dial Pad Open Pad OpenDirectory Directories WindowOrPersonal Directory Dial PadClick onDirectory Updating Entries in Your Personal DirectoryCalls HAT OnHold AfterClick onDo not run HAT with Dial OnNotesMake any other edits.←UseBackspace How to Answer Calls After Can Seen Data How to Transfer Calls and DataAgent You May Find This Feature Most Useful When Transferring Host Transfers Selecting Your DefaultsImage Number Directory For TransfersYour Personal Directory DefaultOnDefaults SessionOr Del Key to Delete any Characters Enter any New Ones Click How to Set Up Three-Way Conference Calls Setting Up Three-Way Conference CallsOptionally, click You cannot Enter Default Directory for Three-Way Data Default for Three-Way¹ Send Session Your Personal Chapter Using CreatingAccessing the Call Log and Personal Directory Features CallCoordinator for Windows Main Window-Call Log PushbuttonCall Logging Using the PushbuttonUsing the Features Pull-Down Menu Agent ActivityCallPath CallCoordinator for Windows User’s Guide Use the Call Enabling the Call LogOpening the Call Log OrDel CallCallPath CallCoordinator for Windows User’s Guide Log Managing the CallSetting View Log Settings View FolderSorting Call LogAscending Button for the columnSortedin Columnsthe Box View Setting the FilterFilter ColumnsTheSort Type Column TypeDate OrAfterTheTime Call Log Filter Time BoxFiltering Phone Number Column DisplaysFilterhe Phone NumberDescription Call Log Filter Notes BoxSettings SortSetting ThresholdUsing the Call Log and Creating Your Personal81 Directory Setting Toolbar Log Settings Toolbar Folder¹ Click onNo toolbar Call Log Toolbar-Icons and TextCall Log Toolbar-Icons Only Deleting a Call Log Entry YourYour Call Log ControllingFile FileHow Adding an Entry CCWin Personal Directory WindowUpdating an Entry Removing an Entry OnCancelPersonal Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM For User’sBusiness Reply Mail Page Éâôù