IBM SC31-6254-01 manual Features

Page 41

Chapter 3. Using the Telephone

Features

This

chapter describes how

to use the CallCoordinator for Windows telephone features. It is org

as

follows:

 

¹“How to Select a Line” on page 26 describes how to select a line when you have more than configured for you.

¹

“How

to

Access the Telephone Features” on

page 27

describes how

to access

the

telephone

f

 

tures

from

the

pushbuttons and

menu

bar on

the CallCoordinator for

Windows

main window.

 

¹

“How

to

Log

on

to

Your Switch”

on

page 30

describes how to log on to your telephone system

 

switch,

 

and

“How

to Indicate

Your

Activity

Status”

on page 32 describes

how

to

indicate

yo

¹ “How to Make Calls” on page 35 describes how to make telephoneDial featurecallsusing. the

¹“How to Answer Calls” on page 43 describes how to answer telephoneAnswer calls using the feature.

¹

“How

to

Transfer

Calls and Data”

on

page 46

describes

how

to transfer

telephone

calls and

da

 

using

theTransfer

feature.

 

 

 

 

 

 

 

 

 

 

 

¹

“How

to

Set

Up Three-Way Conference

Calls”

on

page 53

describes how

to

set up

three-way

co

 

ence

calls

usingConferencethe

feature.

 

 

 

 

 

 

 

 

 

Note:

This

chapter

explains

how to

use

each telephone feature using your

mouse. If you want to

your keyboard,

see “Making

Selections Using Your

Keyboard” on

page 12

for

instructions.

 

Copyright IBM Corp. 1994

25

Image 41
Contents User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Marks ServiceCallPath CallCoordinator for Windows User’s Guide About Who Should Use This BookHow This Book is Organized How to Use This BookHighlighting Conventions BoldWhat’s New in This Book Where to Find More Information Introducing CallCoordinator FeaturesWhat Is CallCoordinator for Windows? Call FeatureIntelligent Answering Personal DirectoryTransfer Access to a System DirectoryCallPath CallCoordinator for Windows User’s Guide Works ForHost FilesHAT System How to Start CallCoordinator for WindowsChapter Manager Menu Bar Main WindowComment Line Status MessagesMenu PushbuttonsSelecting HelpMenu Your KeyboardFrom KeyWindow Only By doing Following Move For Windows Managing Windows in CallCoordinator for WindowsMenu Box MovingExit Options Messages MessagesFor Windows Screen ModeCallCoordinator for Windows Screen Mode-Icons with Text CallCoordinator for Windows Screen Settings Pull-Down Menu Click onScreen SettingsReceived CallsSet Color Window Setting the Colors for the Telephone IconsUsing the steps Just Described Getting AdministratorExit Exiting CallCoordinator for WindowsTo Exit Features How To Select Line CallCoordinator for Windows Main Window-Pushbuttons How to Access the Telephone FeaturesUsing the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select Switch How to Log on to Your SwitchDefinity Generic ¹ Agent IDAgent ID OnLogonActivity Status ActivityIndicating Click onAgent ActivityNot WorkStatus to the Northern Telecom Meridian Available Indicating Activity Status toPrefix How to Make CallsDialing a Number Pad Open Keeping the Dial Pad OpenDirectory OrPersonal Directory WindowDirectories Dial PadCalls Updating Entries in Your Personal DirectoryClick onDirectory HAT Click onDo not run HAT with Dial AfterOnHold OnNotesMake any other edits.←UseBackspace How to Answer Calls After Can Seen Agent How to Transfer Calls and DataData You May Find This Feature Most Useful When Transferring Host Image Selecting Your DefaultsTransfers Directory For Transfers NumberOnDefaults DefaultYour Personal Directory SessionOr Del Key to Delete any Characters Enter any New Ones Click Setting Up Three-Way Conference Calls How to Set Up Three-Way Conference CallsOptionally, click You cannot Enter ¹ Send Data Default for Three-WayDefault Directory for Three-Way Session Your Personal Creating Chapter UsingCallCoordinator for Windows Main Window-Call Log Pushbutton Accessing the Call Log and Personal Directory FeaturesUsing the Features Pull-Down Menu Using the PushbuttonCall Logging Agent ActivityCallPath CallCoordinator for Windows User’s Guide Enabling the Call Log Use the CallOpening the Call Log Call OrDelCallPath CallCoordinator for Windows User’s Guide Managing the Call LogLog Settings View Folder Setting ViewAscending Call LogSorting Button for the columnSortedin Columnsthe Box Filter Setting the FilterView ColumnsTheSort Type Type ColumnOrAfter DateCall Log Filter Time Box TheTimeFiltering DisplaysFilterhe Phone Number Phone Number ColumnCall Log Filter Notes Box DescriptionSort SettingsThreshold SettingUsing the Call Log and Creating Your Personal81 Directory Log Settings Toolbar Folder Setting ToolbarCall Log Toolbar-Icons and Text ¹ Click onNo toolbarCall Log Toolbar-Icons Only Your Call Log YourDeleting a Call Log Entry ControllingFile FileHow CCWin Personal Directory Window Adding an EntryUpdating an Entry Personal OnCancelRemoving an Entry Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM User’s ForBusiness Reply Mail Page Éâôù