IBM SC31-6254-01 manual Main Window, Menu Bar

Page 25

CallCoordinator

for

Windows

Main Window

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As

shown

in

Figure 3

on

page 8, the CallCoordinator for Windows main window has a menu

bar

and

a

row

of

pushbuttons.

The

telephone

features

are

used

in

the

same

way

whether

you

access them

the

pushbuttons

or

from

the

menu

bar.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

main

window

also

includes

a status

line,

next

to

a

telephone

icon,

for

displaying messages

(

The Line is Idle) and a comment line for displaying comments.

 

 

 

 

 

 

 

 

 

 

 

If

you

have

more

than

one

line

on

your

telephone set,

the

corresponding

number

of

telephone

ic

displayed (up

to four)

if

your

system

administrator

configured your

computer for

that

number. Fo

example,

if

you

have four

lines,

and

your

system administrator configured all four,

your

CallCoord

for

Windows

main

window

will

show four telephone icons. See “Status Messages” on page 10 and

 

“Setting

the

Colors

for

the

Telephone

Icons”

on

page 21

for

more

information about

the icons.

 

Pushbuttons

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

row

of

pushbuttons

makes

available

the

basic telephoneDial , Answerfeatures,Transferuch, as

 

 

 

 

and

so

on,

as

well CallasLog theand Notes

features.

 

 

 

 

 

 

 

 

 

 

 

Menu Bar

The menu bar has the following pull-down menus: Actions, Features, Settings, and Help.

¹ The Actions pull-down menu makes available the telephone features.

See

Chapter 3, “Using

the

Telephone

Features,”

for

instructions.

¹ The

Features

pull-down

menu

makes available

the

following

items:

Log on and

agent

activity

control

(if

your

telephone system switch supports these functions

 

“How to Log on to

Your

Switch”

on page 30

and

“How

to Indicate Your Activity Status” on

 

page 32,

respectively,

for

instructions.

 

 

 

– Note Pad; see “Using the Notes Feature” on page 41 for instructions.

– Call Log; see “How to Use the Call Log” on page 63 for instructions.

– Personal Directory; see “How to Create Your Personal Directory” on page 87 for instructions.

¹ The Settings pull-down menu makes available the following items:

– Displaying system messages; see “Displaying System Messages” on page 16 for instructions.

Screen settings; see “Selecting the CallCoordinator for Windows Screen Mode” on page 17 for instructions.

Displaying the CallCoordinator for Windows main window for inbound calls; see “Displaying the

CallCoordinator for Windows Main Window on Inbound Calls” on page 20 for instructions.

– Color settings

for the telephone icons; see “Setting the Colors for the Telephone Icons” on

page 21 for

instructions.

Chapter 2. Getting Started9

Image 25
Contents User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Marks ServiceCallPath CallCoordinator for Windows User’s Guide About Who Should Use This BookHow This Book is Organized How to Use This BookHighlighting Conventions BoldWhat’s New in This Book Where to Find More Information What Is CallCoordinator for Windows? FeaturesIntroducing CallCoordinator Call FeatureIntelligent Answering Personal DirectoryTransfer Access to a System DirectoryCallPath CallCoordinator for Windows User’s Guide Works ForHost FilesHAT Chapter How to Start CallCoordinator for WindowsSystem Manager Menu Bar Main WindowComment Line Status MessagesMenu PushbuttonsSelecting HelpMenu Your KeyboardFrom KeyWindow Only By doing Following Move For Windows Managing Windows in CallCoordinator for WindowsMenu Box MovingExit Options Messages MessagesFor Windows Screen ModeCallCoordinator for Windows Screen Mode-Icons with Text CallCoordinator for Windows Screen Settings Pull-Down Menu Click onScreen SettingsReceived CallsSet Color Window Setting the Colors for the Telephone IconsUsing the steps Just Described Getting AdministratorTo Exit Exiting CallCoordinator for WindowsExit Features How To Select Line CallCoordinator for Windows Main Window-Pushbuttons How to Access the Telephone FeaturesUsing the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select Switch How to Log on to Your SwitchDefinity Generic ¹ Agent IDAgent ID OnLogonActivity Status ActivityIndicating Click onAgent ActivityStatus to the Northern Telecom Meridian WorkNot Available Indicating Activity Status toDialing a Number How to Make CallsPrefix Pad Open Keeping the Dial Pad OpenDirectory OrPersonal Directory WindowDirectories Dial PadClick onDirectory Updating Entries in Your Personal DirectoryCalls HAT Click onDo not run HAT with Dial AfterOnHold OnNotesMake any other edits.←UseBackspace How to Answer Calls After Can Seen Data How to Transfer Calls and DataAgent You May Find This Feature Most Useful When Transferring Host Transfers Selecting Your DefaultsImage Directory For Transfers NumberOnDefaults DefaultYour Personal Directory SessionOr Del Key to Delete any Characters Enter any New Ones Click Setting Up Three-Way Conference Calls How to Set Up Three-Way Conference CallsOptionally, click You cannot Enter Default Directory for Three-Way Data Default for Three-Way¹ Send Session Your Personal Creating Chapter UsingCallCoordinator for Windows Main Window-Call Log Pushbutton Accessing the Call Log and Personal Directory FeaturesUsing the Features Pull-Down Menu Using the PushbuttonCall Logging Agent ActivityCallPath CallCoordinator for Windows User’s Guide Enabling the Call Log Use the CallOpening the Call Log Call OrDelCallPath CallCoordinator for Windows User’s Guide Managing the Call LogLog Settings View Folder Setting ViewSorting Call LogAscending Button for the columnSortedin Columnsthe Box Filter Setting the FilterView ColumnsTheSort Type Type ColumnOrAfter DateCall Log Filter Time Box TheTimeFiltering DisplaysFilterhe Phone Number Phone Number ColumnCall Log Filter Notes Box DescriptionSort SettingsThreshold SettingUsing the Call Log and Creating Your Personal81 Directory Log Settings Toolbar Folder Setting ToolbarCall Log Toolbar-Icons and Text ¹ Click onNo toolbarCall Log Toolbar-Icons Only Your Call Log YourDeleting a Call Log Entry ControllingFile FileHow CCWin Personal Directory Window Adding an EntryUpdating an Entry Removing an Entry OnCancelPersonal Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM User’s ForBusiness Reply Mail Page Éâôù