IBM SC31-6254-01 manual Indicating Activity Status to, Available

When you click on one or

the other, CallCoordinator for

Windows

displays

a

message

box, as

for

example:

Ready Successful

6.

Click onOK

to

remove

the message

box.

The checkmark moves to the

selected

button Ready(for) toexample,indicate your

current

activity

status.

Note:

You can leave open the

Activity

window

the entire

time you

are

handling calls. This enables yo

to

quickly

and

easily

change

your

status, as

needed,

by

clicking

on

the

appropriate

activity

butt

Indicating Activity Status to the		ROLM 9751		Switch:	Do the following to indicate your
activity status to	the ROLM	9751	switch	using CallCoordinator		for Windows:
1. Select the line from which you want to indicate your						activity status (if it is different fr
selected line)	by clicking	on	the corresponding		telephone	icon.

2. Click onFeatures on the CallCoordinator for Windows menu bar.

The Features pull-down menu appears.

3.Click onAgent Activity .

The Activity window appears, as shown in Figure 17.

Figure 17. Activity Window—ROLM 9751 Switch

4. Click on the appropriate activity button to indicate your status, as follows:

¹	Available	, to	indicate that			you are ready to receive calls
¹	Unavailable	,	to	indicate	that you are not ready		to	receive	calls
When you		click	on	one or	the	other, CallCoordinator	for	Windows	displays a message box, as for
example:

Available Successful

5. Click onOK to remove the message box.

The checkmark moves to the selected button Available(for )example,toindicate your current activity status.

Note:	You	can	leave open the Activity window	the entire	time you	are	handling calls. This enables yo
to	quickly	and	easily change your status, as	needed,	by clicking	on	the appropriate activity butt

34 CallPath CallCoordinator for Windows: User’s Guide