IBM SC31-6254-01 manual After, Click onDo not run HAT with Dial, OnHold, OnNotes

Page 57

4.

Scroll through the list of

HAT tableAvailablenamesHAT inNamesthe

list box

to

find

the

one

you

 

 

want,

and

click

on

it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

table

name

that

you

select appearsCurrently Selectedin

theHAT

box.

 

 

 

 

 

 

 

 

5.

Click

onOK .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The next time you access this

window,

the

name

of

the

last

tableCurrentlyyou

selected

appears in

th

Selected

HAT

 

box.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

HAT

table

that

you

select

performs

the

function

that

your

system

administrator

intended

for

calling.

The

HAT

table

remains

in

effect

until

you change

it,

using

the

steps

just

described.

To stop using a HAT table when making calls, do the following:

1. Click on theDial pushbutton to open the CCWin Dial Pad window.

2. Click onHAT on the CCWin Dial Pad window menu bar.

The HAT pull-down menu appears (see Figure 21 on page 40).

3. Click onDo not run HAT with Dial .

This selection stops the HAT table from running when making outbound calls.

Using

Other

Features

after

Dialing

a

Number

 

 

 

 

 

 

After

you

make

a

call, you

can

also

use

the following features from the CallCoordinator for Windo

window:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hang Up

 

Click

onHang Up

 

to

hang

up

your

telephone.

Transfer

 

Click

onTransfer

 

to

transfer

a

call.

 

 

Conference

 

Click

onConference

 

 

to

set

up a

 

three-way

conference call.

Hold

 

Click

onHold

to

place

 

a

caller

 

on

Hold.

 

Retrieve

 

Click

onRetrieve

 

to

reconnect

to

 

a

caller

on Hold.

Notes

 

Click

onNotes

to

use

the

note

pad

feature.

In the event a telephone feature is not available because your telephone system does not supp CallCoordinator for Windows displays the associated text, button, and icon in gray. You cannot sel feature.

Using

 

the

Notes

Feature

 

 

 

 

 

 

 

When

you make

a

call,

you can open

the

CallCoordinator

for Windows

note pad

feature to

take not

while

talking

to

 

the party you called. You can continue

taking notes

after

hanging up. The

notes

enter

are

stored by

CallCoordinator

for

Windows.

 

 

 

 

Do

the

following

to record a note during a telephone call:

 

 

 

1.

Click

on

theNotes

pushbutton.

 

 

 

 

 

 

Chapter 3. Using the Telephone41Features

Image 57
Contents User’s Guide Page ÉÂÔ CallPath CallCoordinator for Windows SC31-6254-01 1994 Contents Glossary Index Contents Vi CallPath CallCoordinator for Windows User’s Guide Figures Page Marks ServiceCallPath CallCoordinator for Windows User’s Guide About Who Should Use This BookHow This Book is Organized How to Use This BookHighlighting Conventions BoldWhat’s New in This Book Where to Find More Information Features What Is CallCoordinator for Windows?Introducing CallCoordinator Call FeatureIntelligent Answering Personal DirectoryTransfer Access to a System DirectoryCallPath CallCoordinator for Windows User’s Guide Works ForHost FilesHAT How to Start CallCoordinator for Windows ChapterSystem Manager Menu Bar Main WindowComment Line Status MessagesMenu PushbuttonsSelecting HelpMenu Your KeyboardFrom KeyWindow Only By doing Following Move For Windows Managing Windows in CallCoordinator for WindowsMenu Box MovingExit Options Messages MessagesFor Windows Screen ModeCallCoordinator for Windows Screen Mode-Icons with Text CallCoordinator for Windows Screen Settings Pull-Down Menu Click onScreen SettingsReceived CallsSet Color Window Setting the Colors for the Telephone IconsUsing the steps Just Described Getting AdministratorExiting CallCoordinator for Windows To ExitExit Features How To Select Line CallCoordinator for Windows Main Window-Pushbuttons How to Access the Telephone FeaturesUsing the Actions Pull-Down Menu Displays Text Icon for That Feature Gray. You cannot Select Switch How to Log on to Your SwitchDefinity Generic ¹ Agent IDAgent ID OnLogonActivity Status ActivityIndicating Click onAgent ActivityWork Status to the Northern Telecom MeridianNot Available Indicating Activity Status toHow to Make Calls Dialing a NumberPrefix Pad Open Keeping the Dial Pad OpenDirectory OrPersonal Directory WindowDirectories Dial PadUpdating Entries in Your Personal Directory Click onDirectoryCalls HAT Click onDo not run HAT with Dial AfterOnHold OnNotesMake any other edits.←UseBackspace How to Answer Calls After Can Seen How to Transfer Calls and Data DataAgent You May Find This Feature Most Useful When Transferring Host Selecting Your Defaults TransfersImage Directory For Transfers NumberOnDefaults DefaultYour Personal Directory SessionOr Del Key to Delete any Characters Enter any New Ones Click Setting Up Three-Way Conference Calls How to Set Up Three-Way Conference CallsOptionally, click You cannot Enter Data Default for Three-Way Default Directory for Three-Way¹ Send Session Your Personal Creating Chapter UsingCallCoordinator for Windows Main Window-Call Log Pushbutton Accessing the Call Log and Personal Directory FeaturesUsing the Features Pull-Down Menu Using the PushbuttonCall Logging Agent ActivityCallPath CallCoordinator for Windows User’s Guide Enabling the Call Log Use the CallOpening the Call Log Call OrDelCallPath CallCoordinator for Windows User’s Guide Managing the Call LogLog Settings View Folder Setting ViewCall Log SortingAscending Button for the columnSortedin Columnsthe Box Filter Setting the FilterView ColumnsTheSort Type Type ColumnOrAfter DateCall Log Filter Time Box TheTimeFiltering DisplaysFilterhe Phone Number Phone Number ColumnCall Log Filter Notes Box DescriptionSort SettingsThreshold SettingUsing the Call Log and Creating Your Personal81 Directory Log Settings Toolbar Folder Setting ToolbarCall Log Toolbar-Icons and Text ¹ Click onNo toolbarCall Log Toolbar-Icons Only Your Call Log YourDeleting a Call Log Entry ControllingFile FileHow CCWin Personal Directory Window Adding an EntryUpdating an Entry OnCancel Removing an EntryPersonal Using the Call Log and Creating Your Personal91 Directory CallPath CallCoordinator for Windows User’s Guide Glossary PBX Index Window See Host Switches Page Communicating Your Comments to IBM User’s ForBusiness Reply Mail Page Éâôù