IBM SC31-6254-01 manual Updating Entries in Your Personal Directory, Click onDirectory, Calls

Updating Entries in Your Personal Directory

You can update entries in your Personal Directory from the CCWin Dial Pad window. Do the following

1.Click onDirectory .

The Directory pull-down menu appears.

2.

Click

onUpdate Personal Directory

.

CallCoordinator

for

Windows

displays

the

CCWin

Personal

Directory

window (see Figure 52 on

page

88).

3.

Click

on

the

letter (in

the

row

of

letters

below

the

menu

bar) corresponding to the first

last name) of the entry

to be changed. (Use the

scroll arrow to display the remaining lett

sary.)

For

example,

to locate

an

entry

beginningG , withclick Gtheon.

letter

CallCoordinator for Windows displays the entries beginning with that letter.

4. Click

on

the

entry

that

you

want

to

update. (Use

the scroll

arrows

to scroll through

the l

sary.)

CallCoordinator

for Windows displays the entry.

5. Move

to the

appropriate

box.

6. Make

your

changes

using← Backspacethe(

)

or Del

key

to

delete

any

characters,

and

enter

any

new

ones.

7.

Click

onUpdate

or

pressEnter .

If

you change your mind about

updating

thisCancel

entry,.The

entryclick

onwill

be

cleared

from

this

window

(but not from your Personal Directory).

In

addition

to

updating,

you

can

also add

and

remove

Personal

Directory

entries from

the

CCWin

Pad

window. See

“How

to

Create

Your

Personal

Directory”

on

page 87

for

complete

instructions

on

creating

and

maintaining

your

Personal

Directory.

Selecting a		HAT	Table	for	Making	Outbound		Calls
Host	Application Transaction					(HAT)	files		are special files developed	by your system	administrator
provide		additional		features to			you through CallCoordinator for Windows. One such feature that can
provided		through		HAT	files	is	intelligent answering. For example, when			your telephone	rings, the HAT
can	instruct		CallCoordinator			for	Windows		to access your business database, locate the caller’s ac
and	display		the	account data			on	your	screen.

A similar capability can be provided for outbound calling; when you dial a number, the HAT file execute instructions to display the account data of the party you are calling. The data is i before the customer answers your call.

HAT files are made up of tables that contain different types of instructions for CallCoordinator Windows. When CallCoordinator for Windows was installed for you, your system administrator specified what HAT tables are available for your use. You can, if applicable, select the HAT table desi outbound calls.

Chapter 3. Using the Telephone39Features