Sort journal entries | Aastra Telecom 1600IP guide

Office 1600IP	Telephony made simple
	Learn about the journal
	Page 34

Unanswered calls are indicated by a bold font.

The Name column contains the name of the call party - if it is known.

The Number contains the call number or email address if the entry relates to a text message sent as an email.

The Date/Time column contains the date and time at which the event took place.

The Duration column shows how long the call lasted. This field is empty for entries relating to unanswered calls and to text messages.

The Forwarded from column indicates whether an incoming call was forwarded to you, and if so, from which subscriber.

Sort journal entries

You can sort journal entries by a column of your choice.

The journal view is open.

Click a column header to sort the entries by this column.

Click the column header again to change the sort direction.

Save a journal entry as private contact

You can save a call number in a journal entry as a private contact.

The journal view is open.

Select the entry that you want to save.

Click Save in Contacts and edit the input fields.

Click Save and close to save the data and return to the main view.

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Aastra Telecom 1600IP manual Sort journal entries, Save a journal entry as private contact

Contents

Ascotel IntelliGate Telecommunication Systems Content Make advanced media settings Purpose Security informationFunctional scope Additional equipment AvailabilityExclusion of liability Flexible use of Office 1600/1600IP Before you get startedTopics overview Use Office 1600/1600IP on an individual workstation Use Office 1600/1600IP on multiple workstations Use of Office 1600/1600IP as a group toolUse Office 1600IP on a portable PC Operating Office 1600/1600IP Starting Office 1600/1600IP Learn about the graphical user interface Learn about the Media device Office Familiarizing yourself with the media device Office 1600IP Learn about Operation keys/Foxkeys Situation Learn about key combinationsKey combination Action Action Last-number redial selection list is opened Customise the phone to meet your Customise the phone to meet your needsNeeds Determine view behaviour Make general settingsChange PIN Open on startup Enter address of Internet phone book Change user languageEnter own email address Select voice reproduction Make media settings Office 1600IP onlySet volume Select ring devices Deactivate Automatic Configuration Make advanced media settings Office 1600IP onlyMake media stack settings Select bandwidth area Set tones and melodies Office 1600IP only Playing back a personal greeting Setting up the voice mailboxActivate / deactivate greeting Record personal greeting Telephony made simple Suppress ringing signal discrete ringing Office 1600IP only You are receiving a call Adjust volume of voice reproduction Office 1600IP only End a call Save the callers name and call number You want to place a call Dial with the call number Your Office 1600/1600IP is idle Dial from the phone book contacts See Maintain contacts, See Make general settings, Dial from an external phone book Dial with a number key Dial from the journal Journal pushbutton Respond to unanswered callsUnanswered calls and messages Office 1600IP Telephony made simple You want to place a call During the call Set the call volume Office 1600IP onlyMicrophone on/off Office 1600IP only Open listening mode Office 1600IP only Understand journal entries Learn about the journalMeaning Double click entry Sort journal entries Save a journal entry as private contact Retain journal entries Delete journal entries manually Use the phone like a professional Request a callback Use convenience functionsAnswer callback request Send a call waiting signal to a subscriber Reply or reject call waiting Enquiry calls during a call Use functions during a callBroker between the enquiring party and the call party Transfer a call party with prior notification Transfer a call party without prior notification Make a conference call Take back call forwarding Manage absenceForward call call forwarding Provide information for initiator of call forwarding Enter your call log and click Send a message in the toolbar Reject a call during the calling phase Activate/deactivate Dtmf mode tone selectionDeflect a call during the calling phase Cope with special situations Use number keys Define and assign number keys Delete number key Use team keys Define and assign team keys Delete team key Symbol StatusUnderstand team key status Call team partner Pick up call for team partner Use function keys Define and assign function keys Function Understand functionsProperty Mcid Use function key Delete function key Use function codes Appointment reminder call Use the phone like a professional Forward calls CFU Function # procedure Function # procedure User group UG Use text messages Use text messages Send text messagesSend text messages to subscribers Send text messages as email Reply to text messages Receive text messagesReceive text messages Forward text messages Read unread text messages Maintain contacts Create a new contact Create a new contactMaintain contacts Enter personal details Enter phone numbers, email, and URL Enter the addressClick Address Save a private contact Edit a contact Edit a contactDelete a private contact External phone book Call within the group Call within the group Member in a workgroupLog into a workgroup Open the group overview busy lamp key Understand call distribution Answer calls Finish wrap up time Activate / deactivate break Dial from a workgroup Log out of workgroup Create new ticket Enter phone callsClick New work ticket Add call log to existing work ticket Manage workgroups Create workgroup Monitor status and log members in/out Workgroup settingsSetting Explanation Delete work ticket Index Office 1600IP