Cope with special situations | Aastra Telecom 1600IP guide

Office 1600IP	Use the phone like a professional
	Cope with special situations
	Page 44

Cope with special situations

Activate/deactivate DTMF mode (tone selection)

You will need DTMF dialling mode to control other devices from your phone, such as remote enquiries to your answering machine.

		You are taking a call and the system prompts you to enter characters
		via the keyboard.
		via the keyboard.

	DTMF	Click the DTMF on Foxkey to activate dialling mode DTMF.
		Click the DTMF on Foxkey to activate dialling mode DTMF.
	DTMF	Once you exit the call, the system automatically deactivates DTMF
		dialling mode. If you want to deactivate this mode while you are still
		taking the call, click the DTMF Foxkey again.

Deflect a call during the calling phase

Your Office 1600/1600IP is calling.

Deflect

Click the Deflect Foxkey.

Enter the call number or the name of the required subscriber in the input field that opens, and then click OK.

Reject a call during the calling phase

Your Office 1600/1600IP is calling.

Reject

Click the Reject Foxkey if you do not want to take the call.

Image 44

Aastra Telecom 1600IP manual Cope with special situations, Activate/deactivate Dtmf mode tone selection

Contents

Ascotel IntelliGate Telecommunication Systems Content Make advanced media settings Functional scope Security informationPurpose Exclusion of liability AvailabilityAdditional equipment Before you get started Topics overviewFlexible use of Office 1600/1600IP Use Office 1600/1600IP on an individual workstation Use Office 1600IP on a portable PC Use of Office 1600/1600IP as a group toolUse Office 1600/1600IP on multiple workstations Operating Office 1600/1600IP Starting Office 1600/1600IP Learn about the graphical user interface Learn about the Media device Office Familiarizing yourself with the media device Office 1600IP Learn about Operation keys/Foxkeys Learn about key combinations Key combinationSituation Action Action Last-number redial selection list is opened Needs Customise the phone to meet your needsCustomise the phone to meet your Make general settings Change PINDetermine view behaviour Open on startup Enter own email address Change user languageEnter address of Internet phone book Make media settings Office 1600IP only Set volumeSelect voice reproduction Select ring devices Make advanced media settings Office 1600IP only Make media stack settingsDeactivate Automatic Configuration Select bandwidth area Set tones and melodies Office 1600IP only Setting up the voice mailbox Activate / deactivate greetingPlaying back a personal greeting Record personal greeting Telephony made simple Suppress ringing signal discrete ringing Office 1600IP only You are receiving a call Adjust volume of voice reproduction Office 1600IP only End a call Save the callers name and call number You want to place a call Dial with the call number Your Office 1600/1600IP is idle Dial from the phone book contacts See Maintain contacts, See Make general settings, Dial from an external phone book Dial with a number key Dial from the journal Unanswered calls and messages Respond to unanswered callsJournal pushbutton Office 1600IP Telephony made simple You want to place a call Microphone on/off Office 1600IP only Set the call volume Office 1600IP onlyDuring the call Open listening mode Office 1600IP only Meaning Double click entry Learn about the journalUnderstand journal entries Sort journal entries Save a journal entry as private contact Retain journal entries Delete journal entries manually Use the phone like a professional Answer callback request Use convenience functionsRequest a callback Send a call waiting signal to a subscriber Reply or reject call waiting Broker between the enquiring party and the call party Use functions during a callEnquiry calls during a call Transfer a call party with prior notification Transfer a call party without prior notification Make a conference call Manage absence Forward call call forwardingTake back call forwarding Provide information for initiator of call forwarding Enter your call log and click Send a message in the toolbar Activate/deactivate Dtmf mode tone selection Deflect a call during the calling phaseReject a call during the calling phase Cope with special situations Use number keys Define and assign number keys Delete number key Use team keys Define and assign team keys Understand team key status Symbol StatusDelete team key Call team partner Pick up call for team partner Use function keys Define and assign function keys Property Understand functionsFunction Mcid Use function key Delete function key Use function codes Appointment reminder call Use the phone like a professional Forward calls CFU Function # procedure Function # procedure User group UG Use text messages Send text messages to subscribers Send text messagesUse text messages Send text messages as email Receive text messages Receive text messagesReply to text messages Forward text messages Read unread text messages Maintain contacts Create a new contact Maintain contactsCreate a new contact Enter personal details Click Address Enter the addressEnter phone numbers, email, and URL Save a private contact Delete a private contact Edit a contactEdit a contact External phone book Call within the group Log into a workgroup Member in a workgroupCall within the group Open the group overview busy lamp key Understand call distribution Answer calls Finish wrap up time Activate / deactivate break Dial from a workgroup Log out of workgroup Click New work ticket Enter phone callsCreate new ticket Add call log to existing work ticket Manage workgroups Create workgroup Workgroup settings SettingMonitor status and log members in/out Explanation Delete work ticket Index Office 1600IP