Learn about the journal | Aastra Telecom 1600IP specs

Office 1600IP	Telephony made simple
	Learn about the journal
	Page 33

Learn about the journal

All incoming and outgoing calls and text messages are entered as events in the journal. The entry contains useful information, including the type of event, when it took place, who was involved, and how long it lasted. By double clicking on an entry, you can trigger a context-sensitive action.

Note: Office 1600: The journal entries are independent of the call lists of the coupled Office terminal.

Understand journal entries

The symbol in the first column of an entry indicates the type of entry.

Meaning

Double click entry

Call received and answered

Call received but not answered

Outgoing call was answered

Outgoing call was not answered or destination subscriber was busy

Call received and deflected to mailbox

Text message sent

Text message received and read

Text message received and not yet read

Call party called

Call party called

Call party called

Call party called

Mailbox called

Text message displayed

Text message displayed

Text message displayed

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Aastra Telecom 1600IP manual Learn about the journal, Understand journal entries, Meaning Double click entry

Contents

Ascotel IntelliGate Telecommunication Systems Make advanced media settings Content Security information PurposeFunctional scope Availability Additional equipmentExclusion of liability Topics overview Before you get startedFlexible use of Office 1600/1600IP Use Office 1600/1600IP on an individual workstation Use of Office 1600/1600IP as a group tool Use Office 1600/1600IP on multiple workstationsUse Office 1600IP on a portable PC Starting Office 1600/1600IP Operating Office 1600/1600IP Learn about the graphical user interface Familiarizing yourself with the media device Office 1600IP Learn about the Media device Office Learn about Operation keys/Foxkeys Key combination Learn about key combinationsSituation Action Action Last-number redial selection list is opened Customise the phone to meet your needs Customise the phone to meet yourNeeds Change PIN Make general settingsDetermine view behaviour Open on startup Change user language Enter address of Internet phone bookEnter own email address Set volume Make media settings Office 1600IP onlySelect voice reproduction Select ring devices Make media stack settings Make advanced media settings Office 1600IP onlyDeactivate Automatic Configuration Select bandwidth area Set tones and melodies Office 1600IP only Activate / deactivate greeting Setting up the voice mailboxPlaying back a personal greeting Record personal greeting Telephony made simple You are receiving a call Suppress ringing signal discrete ringing Office 1600IP only End a call Adjust volume of voice reproduction Office 1600IP only Save the callers name and call number Dial with the call number You want to place a call Your Office 1600/1600IP is idle See Maintain contacts, Dial from the phone book contacts Dial from an external phone book See Make general settings, Dial from the journal Dial with a number key Respond to unanswered calls Journal pushbuttonUnanswered calls and messages Office 1600IP Telephony made simple You want to place a call Set the call volume Office 1600IP only During the callMicrophone on/off Office 1600IP only Open listening mode Office 1600IP only Learn about the journal Understand journal entriesMeaning Double click entry Save a journal entry as private contact Sort journal entries Delete journal entries manually Retain journal entries Use the phone like a professional Use convenience functions Request a callbackAnswer callback request Reply or reject call waiting Send a call waiting signal to a subscriber Use functions during a call Enquiry calls during a callBroker between the enquiring party and the call party Transfer a call party without prior notification Transfer a call party with prior notification Make a conference call Forward call call forwarding Manage absenceTake back call forwarding Provide information for initiator of call forwarding Enter your call log and click Send a message in the toolbar Deflect a call during the calling phase Activate/deactivate Dtmf mode tone selectionReject a call during the calling phase Cope with special situations Define and assign number keys Use number keys Delete number key Define and assign team keys Use team keys Symbol Status Delete team keyUnderstand team key status Pick up call for team partner Call team partner Define and assign function keys Use function keys Understand functions FunctionProperty Mcid Delete function key Use function key Appointment reminder call Use function codes Forward calls CFU Use the phone like a professional Function # procedure Function # procedure User group UG Use text messages Send text messages Use text messagesSend text messages to subscribers Send text messages as email Receive text messages Receive text messagesReply to text messages Forward text messages Read unread text messages Maintain contacts Maintain contacts Create a new contactCreate a new contact Enter personal details Enter the address Enter phone numbers, email, and URLClick Address Save a private contact Edit a contact Edit a contactDelete a private contact External phone book Call within the group Member in a workgroup Call within the groupLog into a workgroup Understand call distribution Open the group overview busy lamp key Answer calls Activate / deactivate break Finish wrap up time Log out of workgroup Dial from a workgroup Enter phone calls Create new ticketClick New work ticket Add call log to existing work ticket Create workgroup Manage workgroups Setting Workgroup settingsMonitor status and log members in/out Explanation Delete work ticket Index Office 1600IP