Aastra Telecom 1600IP instruction

Ascotel Office 1600IP

User's Guide

Ascotel IntelliGate Telecommunication Systems

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Aastra Telecom 1600IP manual Ascotel IntelliGate Telecommunication Systems

Contents

Ascotel IntelliGate Telecommunication Systems Make advanced media settings Content Purpose Security informationFunctional scope Additional equipment AvailabilityExclusion of liability Topics overview Before you get startedFlexible use of Office 1600/1600IP Use Office 1600/1600IP on an individual workstation Use Office 1600/1600IP on multiple workstations Use of Office 1600/1600IP as a group toolUse Office 1600IP on a portable PC Starting Office 1600/1600IP Operating Office 1600/1600IP Learn about the graphical user interface Familiarizing yourself with the media device Office 1600IP Learn about the Media device Office Learn about Operation keys/Foxkeys Key combination Learn about key combinationsSituation Action Action Last-number redial selection list is opened Customise the phone to meet your Customise the phone to meet your needsNeeds Change PIN Make general settingsDetermine view behaviour Open on startup Enter address of Internet phone book Change user languageEnter own email address Set volume Make media settings Office 1600IP onlySelect voice reproduction Select ring devices Make media stack settings Make advanced media settings Office 1600IP onlyDeactivate Automatic Configuration Select bandwidth area Set tones and melodies Office 1600IP only Activate / deactivate greeting Setting up the voice mailboxPlaying back a personal greeting Record personal greeting Telephony made simple You are receiving a call Suppress ringing signal discrete ringing Office 1600IP only End a call Adjust volume of voice reproduction Office 1600IP only Save the callers name and call number Dial with the call number You want to place a call Your Office 1600/1600IP is idle See Maintain contacts, Dial from the phone book contacts Dial from an external phone book See Make general settings, Dial from the journal Dial with a number key Journal pushbutton Respond to unanswered callsUnanswered calls and messages Office 1600IP Telephony made simple You want to place a call During the call Set the call volume Office 1600IP onlyMicrophone on/off Office 1600IP only Open listening mode Office 1600IP only Understand journal entries Learn about the journalMeaning Double click entry Save a journal entry as private contact Sort journal entries Delete journal entries manually Retain journal entries Use the phone like a professional Request a callback Use convenience functionsAnswer callback request Reply or reject call waiting Send a call waiting signal to a subscriber Enquiry calls during a call Use functions during a callBroker between the enquiring party and the call party Transfer a call party without prior notification Transfer a call party with prior notification Make a conference call Forward call call forwarding Manage absenceTake back call forwarding Provide information for initiator of call forwarding Enter your call log and click Send a message in the toolbar Deflect a call during the calling phase Activate/deactivate Dtmf mode tone selectionReject a call during the calling phase Cope with special situations Define and assign number keys Use number keys Delete number key Define and assign team keys Use team keys Delete team key Symbol StatusUnderstand team key status Pick up call for team partner Call team partner Define and assign function keys Use function keys Function Understand functionsProperty Mcid Delete function key Use function key Appointment reminder call Use function codes Forward calls CFU Use the phone like a professional Function # procedure Function # procedure User group UG Use text messages Use text messages Send text messagesSend text messages to subscribers Send text messages as email Receive text messages Receive text messagesReply to text messages Forward text messages Read unread text messages Maintain contacts Maintain contacts Create a new contactCreate a new contact Enter personal details Enter phone numbers, email, and URL Enter the addressClick Address Save a private contact Edit a contact Edit a contactDelete a private contact External phone book Call within the group Call within the group Member in a workgroupLog into a workgroup Understand call distribution Open the group overview busy lamp key Answer calls Activate / deactivate break Finish wrap up time Log out of workgroup Dial from a workgroup Create new ticket Enter phone callsClick New work ticket Add call log to existing work ticket Create workgroup Manage workgroups Setting Workgroup settingsMonitor status and log members in/out Explanation Delete work ticket Index Office 1600IP