Office 1600IP | Before you get started |
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Use of Office 1600/1600IP as a group tool
If several people deal with customer matters on the phone, it makes sense to create workgroups. Regardless of whether you work in a booking office, on a help desk, for an info line or customer service centre, Office 1600/1600IP is a
Note: The group functions are not included in the standard licence of the Office 1600/1600IP.
Use Office 1600/1600IP on multiple workstations
You can set up your personal Office 1600/1600IP on multiple PCs. The calls are then offered automatically on the PC you are currently using. Do you sometimes work from home, and have a connection to your company’s IP network? At soon you start Office 1600IP, the calls are offered automatically. If you display a connec- tion, the person you are calling sees your office number on their display.
Note: Your Office 1600/1600IP can be open on only one PC at a time. When you start the softphone on a second PC, you are asked whether the application at the other PC is to be closed automatically.
Use Office 1600IP on a portable PC
If you installed your Office 1600IP on a portable PC, you can use the phone any- where where you can log on from your PC to the company network with the Office 1600IP server. As soon as you start the softphone, the calls are automatically offered to you, wherever you are. If you display a connection, the person you are calling sees your office number on their display.
Use Office 1600/1600IP together with a mobile system terminal
If you’re not already using a mobile system terminal (cordless DECT handset) as a media device for your Office 1600, you can also use your Office 1600/1600IP in Twin mode with the handset: While the handset is in the charging bay, the calls are diverted to Office 1600/1600IP. As soon as you remove the handset from the charg- ing bay, calls are forwarded to the handset.
In Twin Comfort mode, your handset also copies the entries of the call lists, the last- number redial entries and the private telephone book entries (max. 100 entries).
