Fast EtherHub 3500 System User’s Guide
E-2 Product Support Services
Software Update and Upgrade Service
Accton constantly improves its software units by adding enhancements
and new features. Minor software updates are free of charge. If greater
changes have been made to the software, Accton offers software
upgrade services at a specially reduced price.
Bulletin Board Service (BBS)
•In countries other than the U.S., call 886-3-5770-654 to reach
Accton Taiwan’s modem line. Modems with 14400 through 2400
baud are supported. Choose 8 data bits, 1 stop bit and no parity.
Standard VT100 terminal emulation is supported
•In the United States, call 408-452-8828 to reach the Accton
USA’s BBS line. Modems with 14400 through 2400 baud are
supported. Choose 8 data bits, 1 stop bit and no parity. Standard
VT100 terminal emulation is supported.
Interactive Fast fax (U.S.A. office)
Printed technical documentation can be sent to your fax machine, 24-
hours a day.
•Call 408-452-8811 to reach Accton’s interactive Fast fax service.
You will need a Touch-Tone phone and a fax machine (or
equivalent). Choose document 911 for a listing of technical
bulletins.