Fast EtherHub 3500 System User’s Guide

Product Support Services E-5

Return Process
Before you may return any Accton product to Accton, you must request an RMA
number by calling, faxing or writing Accton’s Service Department at the address
listed below. If you ship the product, you must assume the risk of damage or loss in
transit. You must use the original container (or the equivalent) and pay the shipping
charge. Accton may replace or repair the product with either a new or
reconditioned product, and the returned product becomes Accton’s property. At
Accton’s sole discretion, Accton will issue a credit for either a comparable
replacement Accton product or credit the original purchase price towards the
purchase of any Accton product for any unrepairable, defective product.
This warranty does not cover replacement of products damaged by abuse, accident,
misuse, neglect, alteration, repair, disaster, improper installation or improper testing.
ACCTON SHALL NOT BE HELD LIABLE FOR ANY LOSS OF PROFITS,
LOSS OF USE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES
CAUSED BY THE USE OF THIS PRODUCT OR INABILITY TO USE IT, EVEN
IF THE COMPANY OR ACCTON HAS BEEN ADVISED OF SUCH LIABILITY
OR OTHER SPECIAL CLAIMS.
If you purchased this product in the USA, be aware that some states do not allow
limitations on how long an implied warranty lasts, so the above limitations may not
apply to you. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights and you may have other rights which
vary from state to state. All parts or components contained in this product are
covered by Accton’s Limited Lifetime Warranty for this product. The product may
contain fully tested, recycled parts, warranted as if new.
For warranty information:
All territories except North and South America:
Accton Technology Corporation, International Headquarters
No. 1, Creation Rd. III, Science-based Industrial Park, Hsinchu 300, Taiwan, R.O.C.
Phone: 886-3-5770-270 fax: 886-3-5770-267 BBS: 886-3-5770-654
North and South America:
Accton Technology Corporation, USA Headquarters
1962 Zanker Road, San Jose, CA 95112, U.S.A.
Phone: 408-452-8900 fax: 408-452-8988 BBS:408-452-8828