Chapter 5: Troubleshooting

No Display Trouble Isolation

Time

Audible Indicators

Visible Indicators

Description

Troubleshooting

 

 

 

 

 

4

HDD clicking*

PC Power-On Self Test

The HDD begins clicking* as it is

If there is no display on the

 

 

(POST) memory test message

accessed by the system. The

external monitor, either the

 

 

on external monitor.

external SVGA monitor shows the

motherboard A4 (including CPU

 

 

 

POST messages. These messages

or RAM), the SVGA display

 

 

 

show the memory test.

board, cabling, or external VGA

 

 

 

 

monitor are suspect. Check the

 

 

 

 

cabling and VGA monitor first.

 

 

 

 

Next, use a POST (Power-On Self

 

 

 

 

Test) card to help isolate the no-

 

 

 

 

display problem. Install the POST

 

 

 

 

card in an ISA slot and apply

 

 

 

 

power to the instrument. The

 

 

 

 

POST card displays the

 

 

 

 

respective codes as the power-

 

 

 

 

on self tests are completed. See

 

 

 

 

the “POST Code Listing” in this

 

 

 

 

chapter for codes and

 

 

 

 

descriptions. Replace the

 

 

 

 

motherboard, CPU, or RAM as

 

 

 

 

indicated from the POST code

 

 

 

 

listing.

 

 

 

 

 

5

HDD clicking*

System board configuration

The HDD continues clicking* as the

 

 

 

appears on external monitor

instrument loads the oscilloscope

 

 

 

and internal display.

application. The flat panel LCD

 

 

 

 

backlight comes on and the display

 

 

 

 

shows the system board

 

 

 

 

configuration. This is an indication

 

 

 

 

that the motherboard and SVGA

 

 

 

 

display board are functioning

 

 

 

 

correctly.

 

 

 

 

 

 

6

HDD clicking*

The Infiniium display appears

The HDD continues clicking.*

 

 

 

on the internal and external

 

 

 

 

displays.

 

 

 

 

 

 

 

7

Attenuators click as

Front panel LEDs change to a

The attenuators click. This is louder

 

 

solenoids are preset

normal operating pattern.

than the HDD clicking and comes

 

 

to known states

Both screens go blank

from the front of the instrument. The

 

 

 

momentarily.

front panel LEDs change to a normal

 

 

 

 

operating pattern. For example, the

 

 

 

 

Trigger LEDs show only one trigger

 

 

 

 

mode, such as Edge, and one trigger

 

 

 

 

coupling, such as dc.

 

 

 

 

 

 

8

Attenuators click to

Oscilloscope display comes

The attenuators click a second time.

If the attenuators click a second

 

their operating states

up on both the external

The oscilloscope display backlight

time but the display does not

 

(second interval,

monitor and the scope's front

comes on, and the display appears

come up, try the front panel keys

 

indicates scope

panel display.

on both the external monitor and the

to see whether they respond. If

 

running)

 

scope's front panel display. The

so, there is a display problem. If

 

 

 

oscilloscope is running.

the external monitor shows the

 

 

 

 

screen but the oscilloscope does

 

 

 

 

not, the problem may be with

 

 

 

 

cabling, the backlight inverter

 

 

 

 

board A3 not supplying +900 V

 

 

 

 

and +12 V, the flat-panel display

 

 

 

 

A2, or the SVGA display board

 

 

 

 

A5. See the sections “To check

 

 

 

 

the backlight inverter voltages”

 

 

 

 

and ”To check the SVGA display

 

 

 

 

board video signals.”

 

 

 

 

 

* Later model hard disk drives are much quieter than earlier models.

The clicking can only be heard with the instrument sleeve removed and in close proximity to the hard disk drive.

5–11

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Image 88
Agilent Technologies 46A Or RAM, the Svga display, Show the memory test, Cabling and VGA monitor first, Post card displays