Learning About Avaya Computer Telephony

A Closer Look at the Essential Avaya Computer Telephony Components

The view of Avaya Computer Telephony depicted by Figure 1-2 includes the some of the major components described in ‘‘A Typical Avaya Computer Telephony Configuration’’ on page 27, to give you a better sense of where the components are and how they operate at a schematic level.

Figure 1-2: Essential Avaya Computer Telephony Components — A Closer Look

Switch

Server

Client

 

 

Avaya CT Server

 

 

DEFINITY ECS

TSLIB

TSAPI

Phone

SDB

Client

 

 

 

 

 

MAPD

Tserver

 

 

DLG

 

JTAPI

 

 

 

 

 

 

Client

 

 

NIC

 

Phone

 

G3PD

 

ASAI

NIC

 

 

 

 

 

 

 

ASAI.DLL

 

 

 

CVLANCLI.DLL

CVLAN

Phone

 

Client

 

CVLAN

 

 

 

 

Server

 

 

 

Phone Line

 

 

30 Installation Guide

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Avaya 1.3 manual Essential Avaya Computer Telephony Components a Closer Look