Avaya 1.3 manual Installing Avaya Computer Telephony Tsapi Client Software

Document Organization

●Chapter 4: Installing Avaya Computer Telephony TSAPI Client Software

Use this chapter for both planning and completing the tasks associated with installing the Avaya Computer Telephony client software. The planning tasks in this chapter involve determining an effective method for loading multiple clients.

●Chapter 5: Using CVLAN

Use this chapter only if you intend to use a CVLAN (CallVisor PC Local Area Network) application.

●Chapter 6: Installing JTAPI Client Software

Use this chapter completing the tasks associated with installing the JTAPI Client software.

●Chapter 7: Using the JTAPI SDK

Use this chapter to become familiar with the Java Telephony Application Programing Interface (JTAPI) toolkit that is provided on the Avaya Computer Telephony CD ROM.

●Chapter 8: Using the TSAPI SDK

Use this chapter to become familiar with the Telephony Services Application Programing Interface (TSAPI) toolkit that is provided on the Avaya Computer Telephony CD ROM.

●Appendix A: Avaya Computer Telephony Installed Files

Use this appendix to determine the locations of files installed by Avaya Computer Telephony.

●Appendix B: Administering CTI Links for Definity G3PD

Use this appendix as supplementary information for Chapter 2 (in the context of the DEFINITY G3 PBX Driver or “G3PD”).

●Appendix D: Pre-Release 11 Link Administration Instructions

Use this appendix only if you are migrating from a NetWare Telephony Server to a Windows NT, Windows 2000, or Windows XP based server.

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