Learning About Avaya Computer Telephony

! WARNING:

Customers who do not follow this recommendation may be subject to a person or persons gaining illegal access to the DEFINITY LAN Gateway application to commit toll fraud and/or tamper with the real-time aspects of Computer Telephony Integration (CTI) applications. (Toll fraud is the unauthorized use of your telecommunications system. Under applicable law, the customer is responsible for paying for such unauthorized usage.)

Figure 1-3: DEFINITY ECS/DEFINITY Server CSI Security Guidelines

DEFINITY ECS

 

 

Avaya CT

 

 

Server

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet

 

 

 

 

 

 

 

 

 

 

 

 

Switch access

 

 

 

 

 

Separate LAN segment

 

 

 

 

 

 

 

 

DEFINITY

 

 

 

NIC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LAN

 

 

 

 

 

 

 

192.168.25.20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gateway

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

G3PBX

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

192.168.25.10

 

 

 

 

 

 

 

Driver

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephony

 

 

 

 

 

 

 

 

 

 

 

Server

 

 

 

 

 

 

 

 

 

 

Separate LAN segment

 

 

(TSRV)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NIC

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

176.108.25.20

 

 

 

Keep the DEFINITY LAN Gateway

 

 

Client access

 

 

 

 

 

 

 

connections isolated from the

 

 

 

 

 

 

 

rest of the network.

 

 

 

 

 

 

Prohibit any routing between

the NIC used for the DEFINITY LAN Gateway and any other NIC.

Clients

32 Installation Guide

Page 32
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Avaya 1.3 manual Definity ECS/DEFINITY Server CSI Security Guidelines