Avaya 1.3 manual Planning Your Installation, CTI Planning Your Server Installation

Installing Avaya Computer Telephony Server Software

Planning Your Installation

Installing the Avaya Computer Telephony software represents a continuation of the switch- specific activities described in Chapter 2. Planning your installation represents the transition from Phase 1 to Phase 2 (see Figure 3-1). During this stage, the activities are as follows:

●Gather the necessary information

●Determine the requirements of your configuration

-If you are installing Avaya Computer Telephony in a NAT or a Firewall environment, see Implementing a Firewall Strategy on page 34

●Determine the type of installation — initial Installation or upgrade

●Make sure your platform can support Avaya Computer Telephony

Each of these activities is described in the next part of this chapter.

Figure 3-1: “CTI — Planning Your Server Installation”

Computer Telephony Integration

Phase 1		Phase 2
TASK 1	TASK 2	Install
Administer	Administer	Avaya CT
DEFINITY	DLG	Server Software

Phase 3

Install

Client

Software

Phase 2 involves gathering host names or IP addresses:

the DLG (on the MAPD)

the NIC on the Avaya CT Server that communicates with the DLG

the NIC on the Avaya CT Server that communicates with clients

DEFINITY	Avaya CT Server
MAPD	NIC	Clients
DLG	192.168.25.20
192.168.25.10
	NIC
	176.108.25.20

60 Installation Guide