Avaya 1.3 manual Removing Software, Procedure to Remove Programs

Installing Avaya Computer Telephony Server Software

Removing Software

Use the standard Windows procedure described below to remove the following server components.

●Btrieve Workstation Engine v6.15.

●Telephony Services

Note:

Before you can remove the Telephony Services server software (Tserver and CVLAN server) you must unregister telephony services. Follow the procedure in ‘‘Reinstalling Telephony Services Server Software’’ on page - 90 (which includes the standard Windows procedure for removing Telephony Services).

●DEFINITY G3 PBX Driver

Procedure to Remove Programs

1.From the desktop click Start, point to Settings and click Control Panel.

2.From the Control Panel, click Add/Remove Programs.

3.Windows displays the Add/Remove Programs Properties dialog box.

4.Select the appropriate module you wish to uninstall (Avaya Computer Telephony Services, Btrieve, or Avaya Computer Telephony ECS Driver), and click Add/Remove.

5.Windows displays the Confirm File Deletion box, asking you to confirm that you want to completely remove the software program and all of its components.

6.Click Yes.

The uninstall program removes the software and displays an Information box indicating that the program and all of its components have been removed.

7.Click OK.

This completes the procedure to remove a software program.

Reinstalling Telephony Services

Server Software

If you need to reinstall the Telephony Services software, it is recommended that you do not uninstall the currently installed Telephony Services software before performing the reinstallation. This is because many of the parameters used by Telephony Services are stored in the Windows NT, Windows 2000 or Windows XP registry. When the software is uninstalled, these parameters are also removed.

90 Installation Guide