Guidelines for Upgrading Avaya Computer Telephony

Do not re-install the Security Database for Telephony services. If you are upgrading, the checkbox for “Security Database for Telephony Services” is not checked on the Server Setup dialog box (Step 3). Setup detects the previous installation of the Telephony Services Security Database (also referred to as Btrieve).

If you select this checkbox during an upgrade, Setup detects the previous installation of Btrieve and displays a warning box indicating that you have Btrieve Workstation v6.15 installed on this machine. In this case, you can continue with the installation — you do not need to exit.

Other Things to Consider for an Upgrade

You can take advantage of current settings or provisions that were effected in a prior installation.

userIDs/accounts with administrative permissions

At Step 12, on the Select Tserver Administrator dialog box, you can use the pull- down menu to see a list of all the user IDs/accounts with administrative permissions on the Telephony Server.

-Select the default user ID/account that the Telephony Server should use when it starts. Then click Next.

The Telephony Server administrative user ID/account that you choose here becomes the default user ID/account for first time use of administration software tools (i.e., Telephony Services Administrator [TSA32] and Telephony Services Maintenance [TSM32]).

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Avaya 1.3 manual Other Things to Consider for an Upgrade, UserIDs/accounts with administrative permissions