Installing Avaya Computer Telephony TSAPI Client Software

Avaya Computer Telephony Clients and Private Data Versions

In the context of general information about Avaya Computer Telephony, Chapter

1:Learning About Avaya Computer Telephony provides Table 1-1 on page -35, which associates Avaya Computer Telephony, Client Application platform operating systems with the level of DEFINITY Private Data Versions that they support.

Briefly summarized, Table 1-1 on page -35 states that the Avaya Computer Telephony Windows 32-bit client platform and the Avaya Computer Telephony UnixWare client platform supports all versions of DEFINITY Private Data up to Private Data Version 6.

Planning Your Installation

Installing the Avaya Computer Telephony TSAPI client software represents a continuation of the server-specific activities described in Chapter 3. Planning your installation represents the transition from Phase 2 to Phase 3 (see Figure 4-1). During this transitional state, the activities are as follows.

Make sure that your client workstations can support Avaya Computer Telephony (see ‘‘Avaya Computer Telephony Client Hardware and Software Requirements’’ on page - 96)

Determine if this is an upgrade or an initial installation

Determine how you intend to distribute the software

-CD-ROM

-Network Drive

Each of these activities is described in the next part of this chapter.

94 Installation Guide

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Avaya 1.3 manual Avaya Computer Telephony Clients and Private Data Versions, Cd-Rom