Contents

 

 

Private Data and Client Applications

35

Chapter 2: Administering the Switch

37

Scope of this Chapter

37

Hardware and Software Components

38

Using the Information in this Chapter

39

Activating Software Features — RFA and License Files

40

License Files

40

License File and Optional Features Forms

40

Administrative Tasks for Avaya Platforms That Use the MAPD

41

Setting Up Your LAN for Avaya Computer Telephony

42

Server LAN Segment (connectivity to the switch)

42

IP Addresses

42

Client LAN Segment

43

Guidelines for Setting Up a Private LAN

43

If You Intend to Use Host Names

43

Task 1: Administering a Link

44

Task 2: DLG Administration

47

Administrative Tasks for Avaya Platforms That Use the Co-Resident DLG

53

CTI Link Administration on Configurations with Processor Connectivity

54

CTI Link Administration on Configurations with CLAN Connectivity

56

Chapter 3: Installing Avaya Computer Telephony Server Software

59

Planning Your Installation

60

Gather the Necessary Information

61

Determine the Requirements of Your Configuration

61

Determine the Type of Installation -- Initial Installation or Upgrade

61

Make Sure Your Platform Can Support Avaya Computer Telephony

61

Avaya Computer Telephony Hardware and Software Requirements

62

Guidelines for Upgrading Avaya Computer Telephony

64

Other Things to Consider for an Upgrade

65

Specialized Installations

66

Before You Install the Avaya Computer Telephony Server Software

67

Avaya Computer Telephony Installation Guidelines

68

Procedure for Initial, Default Installation of Avaya Computer Telephony Server Software . .

70

Perform Initial Restart

85

Desktop Components

86

Basic Maintenance Tasks

87

Starting and Stopping the Telephony Services Software

87

Starting Telephony Services

88

Enabling Automatic Startup and Recovery

89

Manually Stopping Telephony Services

. . . . . . . . . . . . . . . . . . . . . .

89

Removing Software

90

Procedure to Remove Programs

90

Reinstalling Telephony Services

 

 

Server Software

90

4 Installation Guide

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Avaya 1.3 manual Removing Software Procedure to Remove Programs