Chapter 7: Using the JTAPI SDK

In addition to the Telephony Services software, the Avaya Computer Telephony CD ROM also includes a Java Telephony API (JTAPI) Software Development Kit (SDK), for developing Java-based computer-telephony applications.

This chapter contains the following sections which provides information for using the JTAPI SDK.

Related Documentation on page 159

Components of the JTAPI SDK on page 160

Installing the JTAPI SDK on page 161

Private Data Versions Supported on page 167

Java Client Hardware and Software Requirements on page 168

Application Development Basics on page 168

Running JTAPI Applets on page 169

JTAPI Sample Applications (SDK\Jtapi\OS_Independent\Samples) on page 171

The JTAPI Exerciser Application on page 175

Obtaining Version Information on page 176

JTAPI Online Support on page 176

Related Documentation

The following related documents in PDF format can be found in the docs folder on the Avaya Computer Telephony CD-ROM.

JTAPI Programmer’s Reference (JTAPI.PDF)

JTAPI for Avaya MultiVantage Programmer’s Reference (JCLI.PDF)

Installation Guide (INSTALL.PDF)

Avaya MultiVantage Simulator User’s Guide (SIMGUIDE.PDF)

Issue 1 October 2003 159

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Image 159
Avaya 1.3 manual Using the Jtapi SDK, Related Documentation