Avaya 1.3 manual Avaya Computer Telephony Hardware and Software Requirements, Cpu, Ram

Installing Avaya Computer Telephony Server Software

Avaya Computer Telephony Hardware and Software Requirements

Table 3-1 lists the server hardware requirements for Telephony Services and CVLAN server which is based on Contact Center size (i.e number of Agents).

Table 3-1: Server Hardware

	Low to Low Mid-	Mid-End Contact	High-End Contact
	End Contact	Center (200-500	Center (500-2500
	Center (10-200	Agents)	Agents)
	Agents)
CPU	Pentium III 350MHZ	Pentium® III	Pentium® III
	or higher	500MHZ or higher	700MHZ or higher
RAM	256MB or higher	512MB or higher	512MB or higher
Network	For a standard	For a standard	For a standard
Connections	installation, 2	installation, 2	installation, 2
	network interface	network interface	network interface
	card(s) are	card(s) are	card(s) are
	recommended:	recommended:	recommended:
	● one for the G3PD	● one for the G3PD	● one for the G3PD
	● one for client	● one for client	● one for client
	access	access	access
	If your configuration	If your configuration	If your configuration
	uses NAT or a	uses NAT or a	uses NAT or a
	Firewall, see	Firewall, see	Firewall, see
	Implementing a	Implementing a	Implementing a
	Firewall Strategy on	Firewall Strategy on	Firewall Strategy on
	page 34	page 34	page 34
Drives	CD-ROM drive: 3.5-	CD-ROM drive: 3.5-	CD-ROM drive: 3.5-
	inch floppy drive (for	inch floppy drive (for	inch floppy drive (for
	license and	license and	license and
	authorization disks)	authorization disks)	authorization disks)
Disk Space1	300MB Hard Drive	300MB Hard Drive	300MB Hard Drive

1.Each disk space requirement is an approximation. The amount of disk space required also depends on other factors such as, the number of users, types of activity performed, and number and/or size of the trace files.

62 Installation Guide