Cabletron Systems DLE32-MA, DLE33-MA, DLE22-MA, DLE23-MA manual Getting Help

Preface

GETTING HELP

Contact your DIGITAL representative for technical support. Before calling, have the following information ready:

•A description of the failure

•A description of any action(s) already taken to resolve the problem (e.g., changing mode switches, rebooting the unit, etc.)

•A description of your network environment (layout, cable type, etc.)

•Network load and frame size at the time of trouble (if known)

•The device history (i.e., have you returned the device before, is this a recurring problem, etc.)

xvi DLE22-MA, DLE32-MA, DLE23-MA, and DLE33-MA User’s Guide