Error Messages

 

 

 

 

 

Message

Description

Action

 

Not enough TCP/IP resources.

You cannot browse the network due

Wait for a while, and try browsing again.

 

Wait a moment and perform the

to a lack of TCP/IP resources. This

 

 

 

operation again.

may be because documents have

 

 

 

 

just been continuously sent or are

 

 

 

 

being continuously sent through FTP

 

 

 

 

or Windows (SMB).

 

 

 

 

 

 

 

Perform the operation again.

A transmission error has occurred

Check the line condition, then try again.

 

 

because the line condition was poor.

 

 

 

 

 

 

 

Prepare a new toner cartridge.

The toner is running low.

Prepare a new toner cartridge.

 

 

 

 

 

Preparing...

The machine is not ready for

Wait until the machine is ready.

 

 

scanning.

 

 

 

 

 

 

 

Press the OK key.

[Stop] has been pressed while

Press [OK], then set the originals again.

 

 

scanning the document using the

 

 

 

 

feeder.

 

 

 

 

 

 

 

Printer Error

Some kind of error has occurred in

Turn OFF the main power switch, wait

 

 

the machine.

for more than 10 seconds, then turn it

 

 

 

ON again. If the message persists, take

 

 

 

a note of the error code that appears

 

 

 

on the bottom left of the display, turn

 

 

 

OFF the main power switch, disconnect

 

 

 

the power cord, and contact Canon

 

 

 

Customer Care Center.

 

 

 

 

 

Received in memory.

The machine temporarily received

This error message appears with another

 

 

the data in memory because an error

message. When the error is resolved, the

 

 

of some kind has occurred in the

received data will be printed out. For

 

 

machine. This error message appears

how to solve the problem, see the action

 

 

with one of the messages below.

for the messages displayed with it.

 

 

<Load paper.>, <A cover is open.>,

 

 

 

 

<Check that all of the covers are

 

 

 

 

closed.>, <The paper has jammed.>,

 

 

Troubleshooting

 

<Remove the jammed paper

 

 

 

 

 

 

 

from...>, <Replace the toner.>

 

 

 

 

 

 

 

Remove the jammed paper from

An original jam may have occurred in

Remove the jammed original.

 

inside the cover of the feeder.

the feeder.

 

 

 

 

 

 

 

Remove the jammed paper from...

Paper jams have occurred in the

Follow the procedure on the screen

 

 

machine.

to remove the jammed paper. (See

 

 

 

“Clearing Jams,” on p. 12-2)

 

 

 

 

 

Remove the original from the

The machine cannot scan your

Remove the original from the feeder.

 

feeder.

original using the feeder. An original

 

 

 

 

is placed in the feeder and on the

 

 

 

 

platen glass.

 

 

 

 

 

 

 

Remove the paper from the output

The paper delivery tray is full of

Remove the printouts from the paper

 

tray.

paper.

delivery tray.

 

 

 

 

 

 

12-27