Error Codes

 

 

 

Error Code

Description

Action

#0821

– You have received data that cannot be

– Check the settings, and then ask the sender to

 

processed (TIFF analysis error).

resend the data.

 

– The read job failed because TIFF or JPEG files

– Confirm that the supported file format is used,

 

were not supported or the image data was

and then read data again.

 

corrupted.

 

 

 

 

 

#0827

You have received data that cannot be

Check the settings, and then ask the sender to

 

processed (contains MIME information that is not

resend the data.

 

supported).

 

 

 

 

 

#0828

You have received HTML data.

Ask the sender to use a file format other than

 

 

HTML, and then resend the data.

 

 

 

#0829

Data that contains more than approximately

This machine can store up to approximately 1,000

 

1,000 pages is received.

pages of data in memory, but will delete any data

 

 

that exceeds this limit. Ask the sender to resend

 

 

the remaining pages.

 

 

 

#0839

The user name or password for the SMTP

Check the user name and password for SMTP

 

Authentication in Authentication/Encryption

Authentication in Authentication/Encryption

 

in E-mail/I-Fax in Network Settings in System

in E-mail/I-Fax in Network Settings in System

 

Management Set (from the Additional Functions

Management Set (from the Additional Functions

 

screen) is incorrect.

screen). (See “Confirming Necessary Information

 

 

for Scan to E-Mail and I-fax,” in the e-Manual.)

 

 

 

 

Troubleshooting

12-35