Troubleshooting
Error Codes
Error Codes
If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen when you select <Log> on the System Monitor screen.
If a send, receive, or fax job does not complete successfully, the error code is printed in the RESULT column on the Activity Report and TX Report.
Perform the necessary procedures according to the error code.For details on reports, see “Introduction of the Machine,” in the
See the table below for individual error codes.
Error Code | Description | Action |
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| #0001 | Paper or originals are jammed. | Remove any jammed paper or originals. (See |
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| ”Clearing Jams,” on p. |
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| #0003 | Communications that take longer than the preset | – Reduce the resolution or divide the document |
| time (64 minutes) caused the error. | into two or more parts, and then try sending |
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| the document again. (See ”Selecting |
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| Resolution,” on p. |
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| – When receiving a document, ask the sender |
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| to either reduce the resolution at which the |
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| document is scanned, or divide the document |
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| into two or more parts before sending it. |
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