Error Codes
| Error Code | Description | Action |
| #0808 | – A timeout error occurred while the machine | – Check that the FTP server is functioning |
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| was communicating with the FTP server. | normally. |
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| – Check the network status. |
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| – The FTP server returned an error while trying | – Check that the FTP server is functioning |
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| to connect. The destination is not correct. | normally. |
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| An error occurred on the server side during | – Check the network status. |
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| transmission. | – Check the destination setting. |
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| – Check the status and setting of the file server. |
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| #0810 | – A POP (Post Office Protocol) server connection | – Check the POP Server name in E‑mail/I‑Fax |
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| error occurred while receiving an | Settings in Network Settings in System |
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| Management Set (from the Additional |
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| Functions screen). |
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| – Confirm that the POP server is functioning |
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| normally. |
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| – Check the network status. |
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| – The POP server returned an error during the | – Check the POP Server name in E‑mail/I‑Fax |
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| connection. | Settings in Network Settings in System |
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| Management Set (from the Additional |
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| Functions screen). |
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| – Confirm that the POP server is functioning |
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| normally. |
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| – Check the network status. |
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| – A timeout error occurred on the server while | – Check the POP Server name in E‑mail/I‑Fax |
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| connecting to the POP server. | Settings in Network Settings in System |
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| Management Set (from the Additional |
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| Functions screen). |
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| – Confirm that the POP server is functioning |
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| normally. |
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| – Check the network status. |
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Troubleshooting | #0812 | The POP password setting is incorrect. | Check the POP Server password in E‑mail/ |
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| I‑Fax Settings in Network Settings in System | |
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| Settings in Network Settings in System | |
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| Management Set (from the Additional Functions |
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| screen). |
| #0813 | The POP Server name setting is incorrect. | Check the POP Server name in E‑mail/I‑Fax |
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| Management Set (from the Additional Functions |
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| screen). |
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| #0816 | You have reached the quota for the number of | Reset or increase the page quota or contact your |
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| pages you can scan for faxing. | system administrator. |
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| #0818 | You have received data that cannot be processed | Check the settings and ask the sender to resend |
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| (cannot print the attached file). | the data. |
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| #0819 | You have received data that cannot be processed | Check the settings, and then ask the sender to |
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| (MIME information is incorrect). | resend the data. |
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| #0820 | You have received data that cannot be processed | Check the settings, and then ask the sender to |
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| (BASE 64 or uuencode is incorrect). | resend the data. |
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