Error Codes

 

Error Code

Description

Action

 

#0808

– A timeout error occurred while the machine

– Check that the FTP server is functioning

 

 

was communicating with the FTP server.

normally.

 

 

 

– Check the network status.

 

 

– The FTP server returned an error while trying

– Check that the FTP server is functioning

 

 

to connect. The destination is not correct.

normally.

 

 

An error occurred on the server side during

– Check the network status.

 

 

transmission.

– Check the destination setting.

 

 

 

– Check the status and setting of the file server.

 

 

 

 

 

#0810

– A POP (Post Office Protocol) server connection

– Check the POP Server name in Email/IFax

 

 

error occurred while receiving an I-fax.

Settings in Network Settings in System

 

 

 

Management Set (from the Additional

 

 

 

Functions screen).

 

 

 

– Confirm that the POP server is functioning

 

 

 

normally.

 

 

 

– Check the network status.

 

 

– The POP server returned an error during the

– Check the POP Server name in Email/IFax

 

 

connection.

Settings in Network Settings in System

 

 

 

Management Set (from the Additional

 

 

 

Functions screen).

 

 

 

– Confirm that the POP server is functioning

 

 

 

normally.

 

 

 

– Check the network status.

 

 

– A timeout error occurred on the server while

– Check the POP Server name in Email/IFax

 

 

connecting to the POP server.

Settings in Network Settings in System

 

 

 

Management Set (from the Additional

 

 

 

Functions screen).

 

 

 

– Confirm that the POP server is functioning

 

 

 

normally.

 

 

 

– Check the network status.

 

 

 

 

Troubleshooting

#0812

The POP password setting is incorrect.

Check the POP Server password in Email/

 

 

IFax Settings in Network Settings in System

 

 

Settings in Network Settings in System

 

 

 

Management Set (from the Additional Functions

 

 

 

screen).

 

#0813

The POP Server name setting is incorrect.

Check the POP Server name in Email/IFax

 

 

 

Management Set (from the Additional Functions

 

 

 

screen).

 

 

 

 

 

#0816

You have reached the quota for the number of

Reset or increase the page quota or contact your

 

 

pages you can scan for faxing.

system administrator.

 

 

 

 

 

#0818

You have received data that cannot be processed

Check the settings and ask the sender to resend

 

 

(cannot print the attached file).

the data.

 

 

 

 

 

#0819

You have received data that cannot be processed

Check the settings, and then ask the sender to

 

 

(MIME information is incorrect).

resend the data.

 

 

 

 

 

#0820

You have received data that cannot be processed

Check the settings, and then ask the sender to

 

 

(BASE 64 or uuencode is incorrect).

resend the data.

 

 

 

 

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