Error Codes

 

 

 

 

 

Error Code

Description

Action

 

#0752

The SMTP server name for e-mail or I-fax is not

Check the SMTP Server name, domain name, and

 

 

correct, or the server is not functioning.

E-mail Address in E-mail/I-Fax Settings in Network

 

 

The domain name or e-mail address may not be

Settings in System Management Set (from the

 

 

set.

Additional Functions screen).

 

 

The network is down.

Check that the SMTP server is operating properly.

 

 

 

Check the network status.

 

 

 

 

 

#0753

A TCP/IP error occurred while sending an e-mail

Check the network cables and connectors. If the

 

 

message. (Socket, Select error, etc.)

machine still does not operate normally, turn the

 

 

 

main power off, and then back on.

 

 

 

 

 

#0755

– You cannot send jobs because TCP/IP is not

– Check TCP/IP Settings in Network Settings in

 

 

functioning correctly.

System Management Set (from the Additional

 

 

 

Functions screen).

 

 

– The IP address is not set.

– Check TCP/IP Settings in Network Settings in

 

 

 

System Management Set (from the Additional

 

 

 

Functions screen).

 

 

– When the machine was turned ON, an IP

– Check TCP/IP Settings in Network Settings in

 

 

address was not assigned to the machine by

System Management Set (from the Additional

 

 

the DHCP, RARP, or BOOTP server.

Functions screen).

 

 

 

 

 

#0801

– A timeout error occurred while the machine

– Check that the SMTP server is functioning

 

 

was communicating with the SMTP server to

normally, or check the network status.

 

 

send an e-mail message.

 

 

 

 

– The SMTP server returned an error while trying

– Check that the SMTP server is functioning

 

 

to connect. The destination is not correct.

normally. Check the network status. Check

 

 

An error occurred on the server side during

the destination setting. Check the status and

 

 

transmission to a file server.

setting of the file server.

 

 

 

 

 

#0802

The name of the SMTP Server in E‑mail/I‑Fax

Check the name of the SMTP Server in E-mail/I-

 

 

Settings in Network Settings in System

Fax in Network Settings in System Management

 

 

Management Set (from the Additional Functions

Set (from the Additional Functions screen). (See

 

 

screen) is incorrect.

“Setting IPv4 DNS,” in the e-Manual.)

 

 

The DNS server name in DNS Server Settings in

Check the DNS server name in DNS Server

Troubleshooting

 

TCP/IP Settings in Network Settings in System

Settings in TCP/IP Settings in Network Settings

 

 

 

Management Set (from the Additional Functions

in System Management Set (from the Additional

 

 

screen) is incorrect.

Functions screen). (See “Settings from the

 

 

Connection to the DNS server failed.

Machine (E-Mail/I-fax),” in the e-Manual.)

 

 

 

Check that the DNS server is functioning

 

 

 

normally.

 

 

 

 

 

#0804

You have no permission to access the folder.

Change the setting on the server to enable access

 

 

 

to the folder.

 

 

 

 

 

#0806

– An incorrect user name or password was

– Change the user name or password. (See

 

 

specified for the sending of a file to a file server.

“Specifying a New Destination (Scan to File

 

 

 

Server),” in the e-Manual.)

 

 

– An incorrect destination was specified for the

– Check the e-mail or I-fax address.

 

 

sending of an e-mail message or I-fax.

 

 

 

 

 

 

 

 

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