Troubleshooting

Message

Description

Action

Place the original on the

The specified mode requires

Place the original on the platen

platen glass.

that the original be placed on

glass.

 

the platen glass, but there is no

 

 

original on the platen glass.

 

 

 

 

Platen Glass is dirty.

The feeder’s scanning area is

Clean the feeder’s scanning

 

dirty.

area. (See “Manual Feeder

 

 

Cleaning,” on p. 10‑7.)

 

 

 

Remove the original from the

The machine cannot scan your

Remove the original from the

feeder.

original using the feeder. An

feeder.

 

original is placed in the feeder

 

 

and on the platen glass.

 

 

 

 

Remove the paper from the

Prints from the previous job

Remove the prints remaining

output tray.

remain in the output tray.

in the output tray. Printing

 

 

automatically resumes.

 

 

 

Replace the toner.

Printing is not possible because

Replace the cartridge. (See

 

the toner has run out.

“Replacing the Cartridge,” on

 

 

p. 10‑14.)

Return page 1 to the top, and

Scanning was stopped due to a

Arrange the originals in page

then press the Start key.

problem with the feeder.

order with the first page on

 

 

top. Place the originals back

 

 

into the feeder’s original supply

 

 

tray, and press (Start).

Set the IP Address.

This machine is not set with an

Specify the IP Address Settings

(imageCLASS MF7480/

IP address.

in TCP/IP Settings in Network

MF7470 Only)

 

Settings in System Settings

 

 

(from the Additional Functions

 

 

screen), then turn the

 

 

machine’s main power off and

 

 

back on again. (See Chapter

 

 

6, “Network (imageCLASS

 

 

MF7480/MF7470 Only),” in the

 

 

Reference Guide, or “Set the

 

 

Machine for Network Usage

 

 

(imageCLASS MF7480/MF7470

 

 

Only),” in the Starter Guide.)

 

 

 

There are too many

You have exceeded the

The directory level that you

subdirectories.

maximum number of

are trying to access cannot be

 

subdirectory levels allowed.

specified. Specify a different

 

 

destination.

 

 

 

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