Please have the following information ready when you contact Canon:

Product name

Serial number: Press (Serial No.) to check your number.

Place of purchase

Nature of problem

Steps you have taken to solve the problem and the results

If the machine makes strange noises, emits smoke or odd odor, turn off the main power switch immediately, disconnect the power cord, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.

Attempting to repair the machine yourself may void the limited warranty.

Troubleshooting

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