Error Code

Description

Action

 

#0802

– The name of the SMTP server

– Check the name of the SMTP

 

(for the

or POP server in E-mail/I-Fax

server or POP server in E-mail/I-

 

imageCLASS

in Network Settings in System

Fax in Network Settings in System

 

MF7480 only)

Settings (from the Additional

Settings (from the Additional

 

 

Functions screen) is not correct.

Functions screen).

 

 

– The DNS (Domain Name System)

– Check the settings in DNS (Domain

 

 

server name is not correct.

Name System) Server in IPv4

 

 

 

Settings or IPv6 Settings in TCP/

 

 

 

IP Settings in Network Settings

 

 

 

in System Settings (from the

 

 

 

Additional Functions screen).

 

 

– Connection to the DNS server

– Check that the DNS server is

 

 

failed.

functioning normally.

 

 

 

 

 

#0804

You have no permission to access the

Change the setting on the server to

 

(for the

folder.

enable access to the folder.

 

imageCLASS

 

 

 

MF7480 only)

 

 

 

#0806

– An incorrect user name or

– Change the user name or

 

(for the

password was specified for the

password.

 

imageCLASS

sending of a file to a file server.

 

 

MF7480 only)

– An incorrect destination was

– Check the e-mail or I-fax address.

 

 

 

 

specified for the sending of an

 

 

 

e-mail message or I-fax.

 

 

 

 

 

 

#0808

– A timeout error occurred while the

– Check that the FTP server is

 

(for the

machine was communicating with

functioning normally, or check the

 

imageCLASS

the FTP server.

network status.

 

MF7480 only)

– The FTP server returned an error

– Check that the FTP server is

Troubleshooting

 

 

while trying to connect. The

functioning normally. Check

 

 

 

destination is not correct. An error

the network status. Check the

 

 

occurred on the server side during

destination setting. Check the

 

 

transmission.

status and setting of the file server.

 

 

 

 

 

#0810

– A POP server connection error

Check the POP Server name in

 

(for the

occurred when receiving an I-fax.

E-mail/I-Fax in Network Settings in

 

imageCLASS

– The POP server returned an error

System Settings (from the Additional

 

MF7480 only)

during the connection.

Functions screen). Confirm that the

 

 

– A timeout error occurred on the

POP server is functioning normally.

 

 

server while connecting to the POP

 

 

Check the network status.

 

 

server.

 

 

11‑25