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Troubleshooting
I can’t control the camera.
●Check that the LAN cable for camera control is connected correctly.
●Check to see if the camera zoom position is restricted to a preset (→
The viewer is disconnected
●Try connecting to the viewer again.
●Check that the network or PC you are using is working properly.
●Reboot the PC and try connecting again.
I forgot the password.
●All factory defaults settings can be restored by pressing the Reset switch (→
I cannot record pictures.
●The number of pictures that can be recorded depends on the setting. From time to time, please delete recorded pictures that are not needed (→
●Check that the camera is on and the cable has been connected properly.
Appendix
Note
If you have a problem, consult the ReadMe also. The ReadMe file may contain important information not included in this manual. Be sure to read the file.