Americas Headquarters | Cisco Systems 10200 instruction

Cisco BTS 10200 Softswitch Operations and Maintenance Guide

Release 6.0.1

February 18, 2010

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706

USA http://www.cisco.com Tel: 408 526-4000

800553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-16000-07

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Cisco Systems manual Cisco BTS 10200 Softswitch Operations and Maintenance Guide, Americas Headquarters

Contents

Americas Headquarters Cisco BTS 10200 Softswitch Operations and Maintenance Guide Cisco BTS 10200 Softswitch Operations and Maintenance Guide N T E N T S Introduction Using Show and Change Commmands IUA Measurements FIM/XML B-1 Viii Organization Introduction Document Change History Issue Date Status Reason for Change Preface Introduction Xii Starting BTS Hardware Meeting Power Requirements Starting BTS Software Shutting Down BTS HardwareLog in as root Starting and Shutting Down the BTS Starting BTS Software OL-16000-07 Username Permission Logging into the EMS Using CLI Supply a default password Task Sample CommandManaging Users Password must Changing a user’s passwordDiffer from the users login name and any combination Login name CLI FTP Corba Snmp Managing Commands Cisco BTS Adapter and User Security Solaris OS Security and BTShard Package Ipforwardsrcrouted=0 Ipforwarddirectedbroadcasts=0Ipignoreredirect=1 Ipireflushinterval=60000 Iprespondtotimestamp=0 Iprespondtoechobroadcast=1Iprespondtotimestampbroadcast=0 Ipsendredirects=0 Operator Interface S88sendmail S93cacheos.finish S99dtloginNoun Verb Options Description Vulnerabilities in H.323 Message Processing Authentication, Authorization and Accounting Support Pluggable Authentication Module Support Sun Microsystems ConfigurationsUser Security Account Management Package Description Type Status SUNWfruip FRU ID Platform Data module and Access SUNWfruid FRU ID prtfru Command and libfru librarySUNWdfb Dumb Frame Buffer device drivers SUNWensqr Ensoniq ES1370/1371/1373 Audio device driver Trace Normal Forms TNF Support Solaris OS Patches Device GLM Patch XML LibrariesSecurity CE Patch Security BadTrap Patch Managing BTS Users and Commands Using EMS Solaris OS Patches Detecting and Preventing BTS Congestion This chapter includes overall BTS maintenance strategiesMonitoring BTS Hardware Tasks Frequency Checking BTS System Health Using BTS System-Health Reports Checking the OS Log of Each Host Machine Checking BTS System TimeFor more history edit the /var/adm/messages file CA/FS Side a Checking Disk Mirroring on Each Host MachineCA/FS Side B Log in as root to EMS side B using telnet Log in as root to EMS side a using telnetEMS Side a EMS Side B Verify the return result matches the following Auditing Databases and Tables Termination record points to an invalid mgw Exporting Provisioned Data ############################## ##### Add featureserver ##### Limitations Data Groups Matching Data from the DN2SUBSCRIBER Table Changed Number administrative DNs Administrative did DNs Monitoring and Backing Up the BTS Exporting Provisioned Data DN=xxxx status=ported-out DN=xxxx status=assignedDN=0-9xxx status=assigned DN=0-9xxx status=ported-out Backing Up the Software Image Ndc=npa ec=nxx ADMIN-DN=Y and status=PORTED-OUTNdc=npa ec=nxx DN=0-90-90-90-9 status=CN Ndc=npa ec=nxx DN=0-90-9xx status=DISC X Checking Shared Memory Full Database AuditingFrom CA/FS Side a Result match the following From CA/FS Side B Backing Up the Full BTS Pre-Provisioning ChecklistBacking Up the CA/FS Opt/OptiCall/CAxxx/bin/logs From the active EMS switch over all platforms, enter Where xxx is the instance number Back up the system, enterBacking up the EMS/BDMS Unmount the NFS server, enter Backing up the EMS Database Optional Enable the oraarchbackup.ksh process Using FTP to Setup File Transfer Opt/oraback EMS systems Opt/backup Remote FTP system Using Sftp to Setup File TransferOracleorainst1675 Mar 10 1542 idrsa # su oracle # /opt/BTSossh/bin/ssh-keygen -t rsa Monitoring and Backing Up the BTS Exporting Provisioned Data Oraoragrp394 Mar 10 1648 idrsa.pub Archiving Your DatabaseCrontab -e Mount 10.89.183.253/opt/archive /mnt Checking the DNS Server Examining Heap UsageUnmount the NFS server. Enter umount /mnt To check the DNS server, do this for all nodes Secure Transfer of Files Log Archive Facility LAFLog in as root on the active CA Enter more /etc/resolv.conf Enter nslookup Provisioning LAF Other CapabilitiesEnabling LAF Process Execute cd /opt/BTSossh/bin Execute ssh-keygen -t rsa Setup Non-Interactive SSH Login to External Archive Server Moving Core Files LAF Alarm InformationAfter editing, close the file, and run S96StaticRoutes Parameter Condition Operating the BTS Managing Subscribers Vmwi Announcements Changing Delete the changed-number entry Subscribers Use the show subscriber command to verify the new DN Table is not updated with the changed number informationChanging Change the subscriber DN to the new DN Subscribers DNs Query call-trace subscriberDN/FQDN/NPA-NXX-****/aaln/*@ Viewing CallsReport call-trace-summary Viewing BTS system Using Status and Control CommandsStatus Viewing component Use status application for more detailed information OOS EMS, BDMS, CA Activestandby Standbyactive Using Erac Commands Using Show and Change CommmandsSubscriber-related Usage statistics Tasks Descriptions Examples Dial settings by Telephone numbers by the specified DN or Viewing speed This command returns a list of all speed dialDistance Command the subscriber ID field or the new Subscriber or This command the subscriber id field or ACTIVETARGET=Y STATUS=PENDING Managing Transactions FTP, Corba Scheduling Commands Commands Commands Changing scheduledViewing scheduled Viewing BTS System-Wide Status Managing External Resources Fsptc FsainEMS Bdms Managing Trunk Groups and Trunks Control trunk-termination tgn-id=17 cic=1-23 Reset trunk-termination tgn-id=13 cic=1-6Target-state=ins mode=forced Equip trunk-termination tgn-id=13 cic=all Diag ss7-trunk-termination test=RETURN Diag ss7-trunk-termination test=TABDiag isdn-trunk-termination test=TAB Diag isdn-trunk-termination test=RETURN Uneqp ANY Ueqp Idle Manually OOS Lblk Manually Main Maint State/Token Command Entered Response Possible Conditions Specific to the commandStatus Control Command Entered Response Possible Conditions Command Entered Response Possible Conditions OL-16000-07 Command Entered Response Possible Conditions Checking subscriber Managing Subscriber TerminationsStatus in detail OOS-Out of service INS-In-serviceMNT-Maintenance mode Forces Maint state, do this before testing Operation is INS going OSS or INS going Maint Graceful mode only, this appears when a command is executedSubscriber is down, the subscriber cannot be added An assigned resource is not valid supported. For example, a Command Entered Response Possible Conditions Managing Gateways Changing media gateways Testing media gatewaysViewing media gateway test Menus Managing Other External Resources Graceful mode only. Appears when a command is executedStatus sip-reg-contact Aor-id=4695551885@SYS44CA146.boston3.com Viewing subsystems Shows all Cmts Aggr-IDViewing subsystems status Changing subsystem status CLIshow billing-acct-addr Learning External Resource DependenciesYyyymmdd-hhmmss-sequence-number-S State Definition Unreachable UnknownActive Mtrans FaultyCtrans Reserved Source Token SL = Ueqp Pins SL TRK = OOS TGP = OOS OL-16000-07 Provisioning the GigE Interface GigE SupportPrerequisites Ca102 dladm show-dev Shut No shut OL-16000-07 Using Measurements Using BTS Measurements Isdn Measurements Learning the Measurement TypesSiptotalsuccessincomingmsg Isdnalertingrx Isdncallproceedrx IsdnocsetuprejectedIsdncallproceedtx Isdncongcntltx Isdnsetupacktx IsdnsetupackrxIsdnsetuprx Isdnsetuptx Call Processing Measurements CALLPH323TERMFAIL CALLPH323TERMATTMPCallpinterlaaband Callpinterlaattmp Ported Callplnpsndmisrouted CallplnpsndmisroutedPorted Callplnpunallocnum N Ogap Fail Callpmodemmediasetup CallpmodemmediasetupSucc Callpnasadminreboot Callpnasadminreset Callpolm Accept CallpohddialtonetimeoCallpolm ACCEPTMCL0 Callpolm ACCEPTMCL1 Callpsiporigendusrbu CallpsiporigcallnotaCallpsiporigfail Callpsiporigsucc Succ Callptddmediasetupfai CALLPT38FAXMEDIASETUPCallptddmediasetupsu CALLPSS7TERMATTMP Mgcp Adapter Measurements SIP Measurements DQoS Measurements Siscanceltx SiscancelrxSisackrx Sisacktx SIST2TIMERREACHED SIST1TIMEREXPIREDSisupdaterx Sisupdatetx Pots Local FS Measurements Service Interaction Manager Measurements Potsccwrejectbyccw PotsccwlengthPotsccwrejectnorsrc Potscfbactattmp Potscfuactattmp PotscfuactansweredPotscfuactrefused Potscfuactsecond Potscwnotanswered PotscwattmpPotscwrejectnorsrc Potscwrejecteinteract Potsextcnamquery PotsocbinvalidpasswordPotsextcnamquerysucc Potsmdcattmp Potsracfpinunchange PotsracfpinrejectnorsrcPotsracfrefuse Potsracfrejectnorsrc Pots Miscellaneous FS Measurements Pots Application Server Measurements Potshotvattmp PotsvmaccessPotshotvdeactsucc Potshotvinterrogsucc Pots Class of Service FS Measurements Pots Customer Originated Trace FS Measurements Pots Screen List Editing FS Measurements Potsacactattmp PotsacdelayedprocPotsacdeactattmp Potsacdeactbysystem Potsarimmediateproc PotsardelayedprocPotsarinterlataattmp Potsaroverflow Pots Call Forwarding Combination Measurements AIN Services FS Measurements AINSVCLOC8XXDNISSUCC AINSVCLOC8XXANIBLOCKAINSVCLOC8XXFAILAPP AINSVCLOC8XXIIBLOCK Sccp Protocol Measurements Sccptotallongudatarx SccptotallocalmsgSccptotallongudatasvcrx Sccptotallongudatasvctx Tcap Protocol Measurements Tcapdupinvokeidrx TcapdialogconfirmrxTcapdupinvokeidtx Tcapendmsgrx Tcapopenindrx TcapopenconfirmrxTcapoperationconfirmrx Tcapoperationindrx Operrx Tcapunexpectlinkopertx TcapunexpectlinkRsprx Tcapunexpectlink Rsptx Tcapunexpectrerx SUA Measurements Suaprotocolerr SuasincelastresetassocSuaroutingcontexterr Suasconrx M3UA Protocol Measurements M3UAROUTINGCONTEXTERR M3UASINCELASTRESETASSOCM3UASCONRX M3UASCONTX Sctp Measurements Sctpinvalidstream SctpinvalidparamerrrxSctpinvalidstreamerrrx Sctpinvalidveriftag Sctpunrecogparamerrrx SctpunrecogchunkerrrxSctpunresolvaddrerrrx SCTPV6ADDRPARAMRX Measurement Description IUA Measurements Iuamsgtypeerr IuamsgothererrIuanomemoryerr Iuanotifyrx Isup MeasurementsI Isupcpgrx IsupcottxIsupcpgtx Isupcqmrx Isupiamtx IsupiamrxIsupidrrx Isupidrtx China HongKong Chile Australia Israel ETSIv2 Hungary Poland Message Measurements Applicable to Isup Variants UBL Ucic Isup Ansi Measurements Sgacvtrx SgacvrtxSgacvttx Sgaexmrx Sgaubatx SgaubarxSgaublrx Sgaubltx Isup Poland Measurements Isup France MeasurementsIsup ITU-China Measurements Sgacontx SgaconrxSgaoprrx Sgaoprtx Description Isup ITU-Mexico Measurements Sgagrarx Isup ITU-HongKong Measurements Sganrmtx SganrmrxNRM messages sent on the reporting trunk group SIP Interface Adapter Measurements Audit Measurements Siamwinotifyrx SiatotalsesstimerfailSiamwinotifytx Siamwinotifytxfail Call Detail Block Measurements Billingtotalopassist BillingtotalopBillingtotalpcs Billingtotalpolice Dynamic QoS Measurements Event Messaging Measurements Snmp Protocol Measurements Pcmm Measurements Trunk Group Usage Measurements Trkgrpoutboundsucc TrkgrpoutboundfailTrkgrpoutgattmp Trkgrpoutgbusytrk Trkgrptotaloostrk TrkgrptotalinstrkTrkgrpueqptrkusage Trkgrptotaloverflow Protocol Measurements Announcement Measurements H323ALERTFAIL H323ALERTTXH323INPROGRESSRX H323INPROGRESSTX H323NOTIFYFAIL H323NOTIFYTXH323PASSTHROURX H323PASSTHROUTX H323UCFTX H323OCSETUPREJECTEDH323URJRX H323URJTX AIN Tools Measurements Call Tools MeasurementsPCT Tools Measurements Memory Usage Measurements CPU Usage MeasurementsNetwork I/O Usage Measurements Disk Usage Measurements Blocks on file system DiskusagetotalavailableDiskusagetotalused Used blocks Disk I/O Usage Measurements System Load Usage Measurements Diameter Message Counters Counter Label Counter Context Single Number Reach Counters Managing User Access to the Snmp Agent Viewing Snmp Trap Reports Debug Info Minor Major Critical Task Operation GET/GETNEXT Viewing and Managing BTS ComponentsMGW SGP SET Enabling NMS to Query/Poll Solaris Snmp Agent Querying the Snmp AgentIPCELL-TC Snmpwalk -c public -p 13230 prica07 system Output appears as given below OL-16000-07 Feature Tone Conditions That Initiate Tone1 Tones per Feature Cidcw CW ToneCW Type Stutter Tone CFU-DEACT Confirmation Tone CFU-ACT Stutter ToneCFNA-ACT CFNA-DEACT Cnab Cndb Dial ToneCidb Cids COS Confirmation Tone COS Confirmation Tone Drcw Alerting Pattern DPU Stutter ToneMDN Alerting Pattern MWI MWI Tone SC1D-ACT Stutter Tone Tone Frequencies and CadencesSC2D-ACT Vmwi Stutter Tone Tone Frequency Hz Description OL-16000-07 FIM/XML Understanding the Configurable FIM/XML Feature Advantages of the FIM/XML Tool Tool Requirements Writing an External FIM/XML File Defining FeaturesElements in the External FIM/XML File Precedence-Exception Element Define ElementLists the attributes in the Define Element Required Description Inhibit Me Element Inhibit Others ElementResponse Profile Element Error Fcp-features feature name=E911 inhibition-allowed=false Installing the FIM/XML File Using the Offline FIM/XML Tool Run the following Java application Install fimxml filename=absolutepathJava -jar fimxml.jar param1 param2 param3 param4 Opt/OptiCall/etc/fimxml/FSPTC235/FIMXMLRules.xml FIM/XML File and Shared iFC File Features Defined in FIM/XML and Shared iFCParameters Shared iFC Feature Configuration Defining a New feature as the Originating FeatureProvisioning iFC Defining a VSC Service-Id Feature Restrictions and LimitationsSubscriber-Service-Profile Subscriber-Sip-Trigger-Profile OL-16000-07