5Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6Open the system. See "Opening the System" on page 68.

7Ensure that the memory banks are populated correctly. See "General Memory Module Installation Guidelines" on page 127.

If the memory modules are populated correctly, continue to the next step.

8Reseat the memory modules in their sockets. See "Installing Memory Modules" on page 130.

9Close the system. See "Closing the System" on page 70.

10Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

11Enter the System Setup program and check the system memory setting. See "Entering the System Setup Program" on page 43.

If the amount of memory installed still does not match the system memory setting, proceed to the next step.

12Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

13Open the system. See "Opening the System" on page 68.

14If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module. Otherwise, swap the memory module in the first DIMM socket with a module of the same type and capacity that is known to be good. See "Installing Memory Modules" on page 130.

15Close the system. See "Closing the System" on page 70.

16Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

17As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.

18If the memory problem is still indicated, repeat step 12 through step 17 for each memory module installed.

If the problem persists, see "Getting Help" on page 205.

Troubleshooting Your System

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