W . d e l l . c o m s u p p o r t . d e l l . c o m
January DR715
Contents
Memory Information Screen
Entering the BMC Setup Module BMC Setup Module Options
Hard Drive Installation Guidelines
Installing a SAS Controller Card
Installing an Expansion Card
Installing a RAID Battery
Configuring the Boot Device
Replacing the System Battery 138
Installing Memory Modules 130 Removing Memory Modules 132
Installing the Power Supply Distribution
128
Troubleshooting the System Battery 170
Troubleshooting a Wet System 168
Troubleshooting System Memory 174
159
197
193
Glossary Index
About Your System
Other Information You May Need
Accessing System Features During Startup
Front-Panel Features and Indicators About Your System
Front-Panel Features and Indicators
Device driver errors when using
System, the power is turned off
System, the system performs a
Is turned off. If the system is not
Back-Panel Features and Indicators
Connecting External Devices
Redundant Power Supply Indicators Function
Power Indicator Codes
Green indicates that the power supply is operational
Providing DC power to the system
LCD Status Messages
NIC Indicator Codes
Call Support
E1000
E1114 Temp Ambient
E1118 CPU Temp
E1214 ## PwrGd
E1211 Romb Batt
E1216
E1217 E121A 8V PwrGd
E122F 5V PwrGd
E122E
E1231
E1232
E1310 RPM Fan ##
E123C Planar LOM
E1313 Fan
Redundancy
Thermtrip
E1414
E1418
Presence
E1421 CPU Init
E141F CPU Protocol
E1422 CPU Machine
Chk
Range
E1620 PS # Input
E1624
E1625
E1712
E171F Pcie Fatal
Err B## D##
Abrt
E1811 HDD ## Rbld
E1812 HDD ##
Removed
E2011 Mem Config
Fault
E1A15 SAS Cable D
E1A18 PDB Ctrl
Controller E2017 Timer Fail
E2013 Shadow Bios
E2018 Prog Timer
E2019 Parity Error
E2020 CPU Config
E201F Drac Config
Disable Dimm
E2021 Memory
Solving Problems Described by LCD Status Messages
Removing LCD Status Messages
System Messages
Configuration
Memory disabled
Update Remote
Bios Update
Access
Error Remote
Failure Error
Keyboard are Securely Attached to Correct Connectors
Keyboard data
Mode detected
Line failure
Keyboard stuck
No timer tick
No boot device
Interrupt PCI Bios failed
To install
Reset Slot
PCIe Fatal Error
Caused a system
Embedded
Enabled
Seek error
ROM bad checksum
Sector not found
Timer chip
Setup program
Configuration Operation Honored TPM failure
Modify to allow This change Reset the system Unexpected
Unsupported CPU
Installed memory
Combination
Stepping Detected Utility
Write fault
Diagnostics Messages
Write fault on
Alert Messages
About Your System
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program
System Setup Options
Main Screen
System if any changes were made
Main System Setup Program Screen
Boot Sequence
Or DVD drive. See Sata Configuration Screen on
On the hard drives installed in your system
Cache size, and so on. See Table
Memory Information Screen
CPU Information Screen
Enabling AMD PowerNow! Technology
Displays the family, model, and stepping
Specified processor
Mode sets the Sata subsystem to native Sata mode
Sata Configuration Screen
Port is enabled if devices are attached to the port
Port
Integrated Devices Screen
All Ports On default
All Ports Off
System board
Serial Communication Screen
System Security Screen
When set to On with Pre-boot Measurements,
When set to Off default, presence of the TPM is not
Stores the pre-boot measurements compliant with
When set to On without Pre-boot Measurements,
When disabled, the button can only turn on system
Button is enabled in the System Setup program
Power
NMI Button Disabled default
System and Setup Password Features
Using the System Password
Exit Screen
Using the System Setup Program
Using the System Setup Program
Using the Setup Password
Disabling a Forgotten Password
Baseboard Management Controller Configuration
See Disabling a Forgotten Password on
BMC Setup Module Options
Entering the BMC Setup Module
Using the System Setup Program
Installing System Components
Installing System Components
Inside the System
Recommended Tools
Power supplies
System fan
Drive release latch
Front Drive Bezel
Installing the Front Drive Bezel
Removing the Front Drive Bezel
Hard drives System board System memory
Installing an Insert on the Front Drive Bezel
Removing an Insert on the Front Drive Bezel
Bezel tabs
Tab notch Insert tab
Opening the System
Opening and Closing the System Latch release lock
Hook slot Cover latch Foot Installing System Components
Closing the System
Reinstall the system cover a Lift up the cover latch
Removing and Installing a Blank Drive EMI Filler Filler tabs
Removing and Installing Blank Drive EMI Fillers
Cooling Shrouds
Removing the Expansion Card Shroud
Removing the Processor Shroud
Rear shroud alignment tabs
Installing the Processor Shroud
Shroud touch point
Gripping points
Installing the Expansion Card Shroud
Power Supplies
Pull the power supply straight out to clear the chassis
Removing a Redundant Power Supply
Cable retention bracket
Installing a Redundant Power Supply
Removing a Non-redundant Power Supply
Page
Power supply release tab
Screws Installing System Components
Shroud
Installing a Non-redundant Power Supply
Hard Drive Installation Guidelines
Hard Drives
Removing a Hard Drive
Carrier release tab
Installing a Hard Drive
10. Installing a Hard Drive in a Drive Bracket Hard drive
Satab cable to system board
Drive
Connector to SAS controller card
Removing a Hot-plug Hard Drive
Installing a Hot-plug Hard Drive
Drive bracket
Installing a Hot-plug Hard Drive Blank
Diskette Drive
Removing a Hot-plug Hard Drive Blank
Removing the Diskette Drive
Drive bay screw slots Drive release latch
15. Removing or Installing a Diskette Drive Diskette drive
Installing a Diskette Drive
16. Installing Diskette Drive Shoulder Screws
Connect the power cable to the drive
Diskette drive connectors
Removing an Optical or Tape Drive
Optical and Tape Drives
Drive bay screw slots
Drive bay screw slots
Drive alignment screws SAS tape drive SAS cable
101
Installing an Optical or Tape Drive
21. Installing Optical or Tape Drive Shoulder Screws
103
104
105
Pata optical drives Pata data cable
Ribbon cable notch
106
Expansion Cards
Removing an Expansion Card
107
Installing System Components
Expansion card
109
Installing an Expansion Card
Installing a SAS Controller Card
SAS Controller Card
111
Installing System Components
Connector Top of processor shroud
SAS/SATA backplane power
113
SAS/SATA backplane
Removing a SAS Controller Card
RAID Battery
115
Installing a RAID Battery
Removing a RAID Battery
RAC Card
Configuring the Boot Device
Removing the RAC Card
117
118
119
Installing a RAC Card
Installing the Optional Internal USB Memory Key
Internal USB Memory Key Connector
TOE key
121
Integrated TOE
Cooling Fans
Removing the Expansion Card Fan
123
Securing slots Installing System Components
Removing the System Fan
Installing the Expansion Card Fan
125
Fan release tab Installing System Components
Installing the System Fan
General Memory Module Installation Guidelines
System Memory
127
Memory Sparing Support
Processor System
System 512 MB 12 GB 16 GB 24 GB 32 GB
CPU CPUs 512 16 GB
129
130
Installing Memory Modules
131
33. Installing and Removing a Memory Module Memory module
Removing Memory Modules
Processors
Removing a Processor
133
Release levers Thermal grease
134
135
Rotate the processor shield upward and out of the way
Unpack the new processor
Installing a Processor
137
System Battery
Replacing the System Battery
System battery is a 3.0-volt V, coin-cell battery
139
36. Replacing the System Battery
Installing System Components
Chassis Intrusion Switch
Removing the Chassis Intrusion Switch
141
Intrusion connector on system board
Installing the Chassis Intrusion Switch
Power Supply Distribution Board
Removing the Power Supply Distribution Board
143
Shroud release latch Shroud alignment guides
145
Power supply cage
147
Installing the Power Supply Distribution Board
Removing the SAS/SATA Backplane
SAS/SATA Backplane
149
SAS cable connector Power cable
Installing the SAS/SATA Backplane
Control Panel Service-only Procedure
Removing the Control Panel
151
Screws Control panel
Installing the Control Panel
System Board Service Only Procedure
Removing the System Board
153
Installing System Components
155
Installing the System Board
157
158
Management software Documentation Monitors power indicator
Safety First-For You and Your System
Start-Up Routine
159
Troubleshooting the Video Subsystem
Troubleshooting External Connections
Monitor is not working properly Video memory is faulty
Checking the Equipment
161
Troubleshooting the Keyboard
Troubleshooting Your System
163
Troubleshooting the Mouse
Troubleshooting Serial I/O Problems
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
165
Troubleshooting Your System
Troubleshooting a NIC
NIC cannot communicate with network
167
Liquid spilled on the system Excessive humidity 168
Troubleshooting a Wet System
Troubleshooting a Damaged System
System was dropped or damaged
169
Troubleshooting the System Battery
171
Troubleshooting Redundant Power Supplies
Troubleshooting System Cooling Problems
173
Troubleshooting a Fan
Troubleshooting System Memory
175
System cannot read data from a USB memory key
Troubleshooting an Internal USB Key
Troubleshooting a Diskette Drive
Error message indicates a diskette drive problem
177
Troubleshooting Your System
179
Troubleshooting an Optical Drive
Troubleshooting a Scsi Tape Drive
181
Troubleshooting a Hard Drive
Troubleshooting Your System
183
Troubleshooting a Hot-plug Hard Drive
Troubleshooting Your System
185
Troubleshooting a SAS or SAS RAID Controller
Troubleshooting Your System
187
Troubleshooting Expansion Cards
Troubleshooting Your System
189
Troubleshooting the Microprocessors
Troubleshooting Your System
191
192
System Diagnostics Features
Using Dell PowerEdge Diagnostics
When to Use the System Diagnostics
Running the System Diagnostics
System Diagnostics Testing Options
Selecting Devices for Testing
Using the Custom Test Options
Selecting Diagnostics Options
195
Viewing Information and Results
Jumpers and Connectors
System Board Jumpers and Connectors
198
System Board Jumpers and Connectors 33 32
199
Serial connector
200
201
SAS/SATA Backplane Board Connectors
202
203
204
Contacting Dell
205
Getting Help
206
Amperes AC Alternating current
207
Celsius
208
209
210
211
Hz Hertz
212
213
214
215
216
217
System diskette See bootable diskette System memory See RAM
218
TCP/IP Transmission Control Protocol/Internet Protocol
219
220
221
222
Index
223
Index
225
Post
227
USB
Upgrades processor
229
Warranty Wet system troubleshooting
230