Manuals / Dell / Computer Equipment / Server

Dell DR715, T605 159, 160, 167, Troubleshooting a Wet System 168, 169, 171, 172, 173, 176

Models: T605 DR715

1 230

Download 230 pages 2.18 Kb

Page 8

4 Troubleshooting Your System . . . . . . . . 159

Safety First—For You and Your System	159
Start-Up Routine	159
Checking the Equipment	160
Troubleshooting External Connections	160
Troubleshooting the Video Subsystem	160
Troubleshooting the Keyboard	161
Troubleshooting the Mouse	163
Troubleshooting Serial I/O Problems	164
Troubleshooting a Serial I/O Device	165
Troubleshooting a USB Device	165
Troubleshooting a NIC	167
Troubleshooting a Wet System	168
Troubleshooting a Damaged System	169
Troubleshooting the System Battery	170
Troubleshooting Redundant Power Supplies	171
Troubleshooting System Cooling Problems	172
Troubleshooting a Fan	173
Troubleshooting System Memory	174
Troubleshooting an Internal USB Key	176
Troubleshooting a Diskette Drive	177
Troubleshooting an Optical Drive	179
Troubleshooting a SCSI Tape Drive	180
Troubleshooting a Hard Drive	181

8

Contents

Image 8

Dell DR715 159, 160, 167, Troubleshooting a Wet System 168, 169, Troubleshooting the System Battery 170, 171, 172, 173

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m January DR715 Contents Entering the BMC Setup Module BMC Setup Module Options Memory Information ScreenHard Drive Installation Guidelines Installing an Expansion Card Installing a SAS Controller CardInstalling a RAID Battery Configuring the Boot DeviceInstalling Memory Modules 130 Removing Memory Modules 132 Replacing the System Battery 138Installing the Power Supply Distribution 128Troubleshooting a Wet System 168 Troubleshooting the System Battery 170Troubleshooting System Memory 174 159193 197Glossary Index Other Information You May Need About Your SystemAccessing System Features During Startup Front-Panel Features and Indicators Front-Panel Features and Indicators About Your SystemSystem, the power is turned off Device driver errors when usingSystem, the system performs a Is turned off. If the system is notBack-Panel Features and Indicators Connecting External Devices Power Indicator Codes Redundant Power Supply Indicators FunctionGreen indicates that the power supply is operational Providing DC power to the systemNIC Indicator Codes LCD Status MessagesE1000 Call SupportE1114 Temp Ambient E1118 CPU TempE1211 Romb Batt E1214 ## PwrGdE1216 E1217 E121A 8V PwrGdE122E E122F 5V PwrGdE1231 E1232E123C Planar LOM E1310 RPM Fan ##E1313 Fan RedundancyE1414 ThermtripE1418 PresenceE141F CPU Protocol E1421 CPU InitE1422 CPU Machine ChkE1620 PS # Input RangeE1624 E1625Err B## D## E1712E171F Pcie Fatal E1811 HDD ## Rbld AbrtE1812 HDD ## RemovedFault E2011 Mem ConfigE1A15 SAS Cable D E1A18 PDB CtrlE2013 Shadow Bios Controller E2017 Timer FailE2018 Prog Timer E2019 Parity ErrorE201F Drac Config E2020 CPU ConfigDisable Dimm E2021 MemorySolving Problems Described by LCD Status Messages System Messages Removing LCD Status MessagesMemory disabled ConfigurationUpdate Remote Bios UpdateError Remote AccessFailure Error Keyboard are Securely Attached to Correct ConnectorsMode detected Keyboard dataLine failure Keyboard stuckNo boot device No timer tickInterrupt PCI Bios failed To installPCIe Fatal Error Reset SlotCaused a system EmbeddedSeek error EnabledROM bad checksum Sector not foundSetup program Timer chipConfiguration Operation Honored TPM failure Modify to allow This change Reset the system UnexpectedInstalled memory Unsupported CPUCombination Stepping Detected UtilityDiagnostics Messages Write faultWrite fault on Alert MessagesAbout Your System Entering the System Setup Program Responding to Error MessagesSystem Setup Options Using the System Setup ProgramMain Screen System if any changes were madeMain System Setup Program Screen Or DVD drive. See Sata Configuration Screen on Boot SequenceOn the hard drives installed in your system Cache size, and so on. See TableMemory Information Screen CPU Information Screen Specified processor Enabling AMD PowerNow! TechnologyDisplays the family, model, and stepping Sata Configuration Screen Mode sets the Sata subsystem to native Sata modePort is enabled if devices are attached to the port PortAll Ports On default Integrated Devices ScreenAll Ports Off System boardSerial Communication Screen System Security Screen When set to Off default, presence of the TPM is not When set to On with Pre-boot Measurements,Stores the pre-boot measurements compliant with When set to On without Pre-boot Measurements,Button is enabled in the System Setup program When disabled, the button can only turn on systemPower NMI Button Disabled defaultExit Screen System and Setup Password FeaturesUsing the System Password Using the System Setup Program Using the System Setup Program Using the Setup Password See Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module OptionsUsing the System Setup Program Installing System Components Installing System ComponentsRecommended Tools Inside the SystemDrive release latch Power suppliesSystem fan Installing the Front Drive Bezel Front Drive BezelRemoving the Front Drive Bezel Hard drives System board System memoryBezel tabs Installing an Insert on the Front Drive BezelRemoving an Insert on the Front Drive Bezel Opening the System Tab notch Insert tabHook slot Cover latch Foot Installing System Components Opening and Closing the System Latch release lockReinstall the system cover a Lift up the cover latch Closing the SystemRemoving and Installing Blank Drive EMI Fillers Removing and Installing a Blank Drive EMI Filler Filler tabsRemoving the Processor Shroud Cooling ShroudsRemoving the Expansion Card Shroud Rear shroud alignment tabs Gripping points Installing the Processor ShroudShroud touch point Power Supplies Installing the Expansion Card ShroudRemoving a Redundant Power Supply Pull the power supply straight out to clear the chassisInstalling a Redundant Power Supply Cable retention bracketRemoving a Non-redundant Power Supply Page Shroud Power supply release tabScrews Installing System Components Installing a Non-redundant Power Supply Removing a Hard Drive Hard Drive Installation GuidelinesHard Drives Carrier release tab Installing a Hard Drive 10. Installing a Hard Drive in a Drive Bracket Hard drive Drive Satab cable to system boardConnector to SAS controller card Removing a Hot-plug Hard Drive Installing a Hot-plug Hard Drive Drive bracket Removing a Hot-plug Hard Drive Blank Installing a Hot-plug Hard Drive BlankDiskette Drive Removing the Diskette Drive 15. Removing or Installing a Diskette Drive Diskette drive Drive bay screw slots Drive release latchInstalling a Diskette Drive Connect the power cable to the drive 16. Installing Diskette Drive Shoulder ScrewsDiskette drive connectors Optical and Tape Drives Removing an Optical or Tape DriveDrive bay screw slots Drive bay screw slots Drive alignment screws SAS tape drive SAS cable Installing an Optical or Tape Drive 10121. Installing Optical or Tape Drive Shoulder Screws 103 104 Ribbon cable notch 105Pata optical drives Pata data cable 106 107 Expansion CardsRemoving an Expansion Card Installing System Components 109 Expansion cardInstalling an Expansion Card 111 Installing a SAS Controller CardSAS Controller Card Installing System Components SAS/SATA backplane power Connector Top of processor shroud113 SAS/SATA backplaneRAID Battery Removing a SAS Controller CardInstalling a RAID Battery 115Removing a RAID Battery Configuring the Boot Device RAC CardRemoving the RAC Card 117118 Installing a RAC Card 119Internal USB Memory Key Connector Installing the Optional Internal USB Memory Key121 TOE keyRemoving the Expansion Card Fan Integrated TOECooling Fans Securing slots Installing System Components 123Installing the Expansion Card Fan Removing the System FanFan release tab Installing System Components 125Installing the System Fan 127 General Memory Module Installation GuidelinesSystem Memory System 512 MB 12 GB 16 GB 24 GB 32 GB Memory Sparing SupportProcessor System 129 CPU CPUs 512 16 GBInstalling Memory Modules 13033. Installing and Removing a Memory Module Memory module 131Removing Memory Modules 133 ProcessorsRemoving a Processor 134 Release levers Thermal greaseRotate the processor shield upward and out of the way 135Installing a Processor Unpack the new processor137 System battery is a 3.0-volt V, coin-cell battery System BatteryReplacing the System Battery 36. Replacing the System Battery 139Installing System Components 141 Chassis Intrusion SwitchRemoving the Chassis Intrusion Switch Installing the Chassis Intrusion Switch Intrusion connector on system board143 Power Supply Distribution BoardRemoving the Power Supply Distribution Board Shroud release latch Shroud alignment guides 145 Power supply cage Installing the Power Supply Distribution Board 147SAS/SATA Backplane Removing the SAS/SATA Backplane149 Installing the SAS/SATA Backplane SAS cable connector Power cable151 Control Panel Service-only ProcedureRemoving the Control Panel Screws Control panel System Board Service Only Procedure Installing the Control PanelRemoving the System Board 153Installing System Components 155 Installing the System Board 157 158 Safety First-For You and Your System Management software Documentation Monitors power indicatorStart-Up Routine 159Troubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Checking the EquipmentTroubleshooting the Keyboard 161Troubleshooting Your System Troubleshooting the Mouse 163Troubleshooting Serial I/O Problems 165 Troubleshooting a Serial I/O DeviceTroubleshooting a USB Device Troubleshooting Your System 167 Troubleshooting a NICNIC cannot communicate with network Troubleshooting a Wet System Liquid spilled on the system Excessive humidity 168169 Troubleshooting a Damaged SystemSystem was dropped or damaged Troubleshooting the System Battery Troubleshooting Redundant Power Supplies 171Troubleshooting System Cooling Problems Troubleshooting a Fan 173Troubleshooting System Memory 175 Troubleshooting an Internal USB Key System cannot read data from a USB memory key177 Troubleshooting a Diskette DriveError message indicates a diskette drive problem Troubleshooting Your System Troubleshooting an Optical Drive 179Troubleshooting a Scsi Tape Drive Troubleshooting a Hard Drive 181Troubleshooting Your System Troubleshooting a Hot-plug Hard Drive 183Troubleshooting Your System Troubleshooting a SAS or SAS RAID Controller 185Troubleshooting Your System Troubleshooting Expansion Cards 187Troubleshooting Your System Troubleshooting the Microprocessors 189Troubleshooting Your System 191 192 Using Dell PowerEdge Diagnostics System Diagnostics FeaturesSystem Diagnostics Testing Options When to Use the System DiagnosticsRunning the System Diagnostics Using the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options 195Viewing Information and Results System Board Jumpers and Connectors Jumpers and ConnectorsSystem Board Jumpers and Connectors 33 32 198Serial connector 199200 SAS/SATA Backplane Board Connectors 201202 203 204 Getting Help Contacting Dell205 206 207 Amperes AC Alternating current208 Celsius209 210 211 212 Hz Hertz213 214 215 216 217 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette System memory See RAM218 219 220 221 222 223 IndexIndex 225 Post 227 Upgrades processor USBWarranty Wet system troubleshooting 229230