Dell T605, DR715 owner manual Troubleshooting a Hard Drive, 181

9Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72.

10Ensure that the SCSI controller card is firmly seated in its connector. See "Installing an Expansion Card" on page 110.

11Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75.

12Close the system. See "Closing the System" on page 70.

13Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

14If the problem is not resolved, see the documentation for the tape drive for additional troubleshooting instructions.

15If you cannot resolve the problem, see "Getting Help" on page 205 for information on obtaining technical assistance.

Troubleshooting a Hard Drive

If your system has hot-pluggable hard drives in a front-loading hard drive bay (when available), see "Troubleshooting a Hot-plug Hard Drive" on page 183.

Problem

•Device driver error.

•One or more hard drives not recognized by the system.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the system and protecting against electrostatic discharge.

NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.

1Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 193.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

Troubleshooting Your System

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