Dell T605, DR715 owner manual Troubleshooting a Hot-plug Hard Drive, 183

Troubleshooting a Hot-plug Hard Drive

Problem

•Device driver error.

•One or more hard drives not recognized by the system.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the system and protecting against electrostatic discharge.

NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.

1Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 193.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2Remove the front drive bezel. See "Removing the Front Drive Bezel" on page 66.

3If you are experiencing problems with multiple hard drives, skip to step 9. For a problem with a single hard drive, continue to the next step.

4Turn off your system, reseat the hard drive, and restart the system.

5If your system has a SAS RAID controller, perform the following steps.

aRestart the system and press <Ctrl><R> to enter the host adapter configuration utility.

See the documentation supplied with the host adapter for information about the configuration utility.

bEnsure that the hard drive has been configured correctly for the RAID.

cExit the configuration utility and allow the system to boot to the operating system.

Troubleshooting Your System

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