92CHAPTER 6: TROUBLESHOOTING
Connections tab and click on the LAN Settings button at the bottom.
Make sure that the Proxy Server option is unchecked.
■If you cannot browse to the Router, use the winipcfg utility in Windows 95/98/ME to verify that your computer has received the correct address information from the Router.
From the Start menu, choose Run and then enter winipcfg. Check that the computer has an IP address of the form 192.168.1.xxx (where xxx is in the range
Under Windows 2000 and Windows XP, use the ipconfig
Connecting to the | If you can browse to the Router configuration screens but cannot access |
Internet | sites on the Internet, check the following: |
| ■ Confirm that the physical connection between the Router and the |
| cable/DSL modem is OK, and that the Cable/DSL Status LEDs on both |
| Router and modem are illuminated. |
| ■ Confirm that the connection between the modem and the cable/DSL |
| interface is OK. |
| ■ Ensure that you have entered the correct information into the Router |
| configuration screens as required by your Internet Service Provider. Use |
| the “Internet Settings” screen to verify this. Refer to “Internet |
| Settings” on page 42. |
| ■ For DSL users, check that the PPPoE or PPTP user name, password and |
| service name are correct, if these are required. Only enter a PPPoE |
| service name if your ISP requires one. |
| ■ For cable users, check whether your ISP requires a fixed MAC |
| (Ethernet) address or Host Name. If so, use the Hostname and MAC |
| Address screen in Internet settings to ensure that the correct Host |
| Name or MAC address is presented. Refer to “Hostname & MAC” on |
| page 50. |
| ■ Ensure that your computers are not configured to use a Web proxy. |
| On Windows computers, this can be found under Control Panel > |
| Internet Options > Connections. |
