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HP 100 Router manual Troubleshooting

Models: 100 Router

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98CHAPTER 6: TROUBLESHOOTING

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HP 100 Router manual Troubleshooting

Contents

OfficeConnect Cable/DSL Router User Guide 3Com Corporation Campus Drive Marlborough, MA USA Contents Running the Setup Wizard Troubleshooting ISP Information Technical Specifications About this Guide Pddtechpubscomments@3com.com ConventionsDocument to 3Com at Configure your Router About this Guide OfficeConnect Cable/DSL RouterExample Network Without a Router Router Advantages Operations Minimum System Component RequirementsFront Panel Alert LED OrangeFour LAN Status LEDs Power LED GreenIndicates that the Router is powered on Cable/DSL Status LEDRear Panel Positioning the Router Safety InformationIntroduction IncludingRouter ConnectingWall Mounting Computer, do the followingConnecting the Router Hardware Installation Automatically Obtaining an IPAddress This chapterRestart your computer Local Area Properties ScreenObtaining an IP Address Automatically Software ProxyRefer to for details on how to do this AccessingTo use the Setup Wizard WizardLogin screen displays Figure Router Login ScreenAdmin Password screen Figure Click Next to display the Time Zone setup screen FigureRunning the Setup Wizard Click Next to display the Connection Type screen Dynamic IP Address Mode Click Next. The DNS screen displays. Refer to DNS onPPPoE Mode PPPoE Interface ScreenPptp Mode L2TPL2TP Screen Static IP Mode Static IP Mode ScreenDNS DNS Screen Address LAN Configuration Dhcp Server ParametersSummary Through the Router ConfigurationNavigating PagesLAN Settings LAN Settings screen PPPoE DSL only Dhcp Clients ListDynamic IP Address DSL or Cable Static IP Address DSL or Cable Pptp DSL or CableL2TP DSL or Cable Check all of your settings and then click Apply Dynamic IP AddressInternet Settings PPPoE Interface Screen PPPoEPptp Check with your ISP to make sure they support L2TP Internet Settings Static IP Screen Static IP AddressInternet Settings DNS Screen SPI Stateful Packet Inspection SPI inspects packets at Configure the following firewall functionsFirewall See DMZ on Intrusion Detection Feature SPI Screen upper sectionConnection Policy Stateful Packet InspectionAlert by E-mail DoS Detect Criteria Special Application Screen Virtual Server Screen Access Control Virtual Server Add/Edit ScreenAccess Control Screen To control access to specific Internet services URL FilterSchedule Rule URL Filter ScreenFirewall Schedule Rule Add Rule Screen MAC Address Filtering VPN OperationVPN IPSec must be enabled if you want to use L2TP over IPSec VPN Tunnel Configuration IPSec Screen ConnectionIKE Keep Alive feature is not available IPSec Connection IPSec connectionVPN Tunnel Configuration L2TP over IPSec Screen VPN Tunnel Configuration Pptp Screen Snmp Simple Network Management Protocol allows remote Agent installedSelect Enable to activate Snmp System Tools Restart Router Screen Click Reset ChangedRestoring a configuration file Saving a configuration fileClick Save to save your current configuration settings Upgrade Screen To change the password Admin Password ScreenTime Zone Screen Advanced To disable NAT, select the OFF radio button AdvancedAdvanced Static Route Static Route screenRIP RIP screen Routing Table Routing Table screenSelect the Dynamic DNS Enable radio button TZO.comAlso displays two sub-menus Traffic Metering and Logs Status and LogsDynDNS To view the Traffic Metering screen Traffic Metering ScreenLogs Screen Support Screen Checks Browsing to the Router Configuration ScreensBasic Connection Connecting to InternetAlert LED Fault with the hardware. Remove power from the Router, waitSeconds and then re-apply power. If the Alert LED comes on LED Not Lit Power LED orPower Adapter OK Latest software is available on 3Com’s Web site at Where can I download software updates for the Router? Frequently Asked QuestionsHow do I reset the Router to Factory Defaults? How many computers on the LAN does the Router support?Frequently Asked Questions Troubleshooting Internet protocol suite consists of a well-defined set Protocol SuiteManaging the Router over the Network TCP working together. TCP/IP is an internationally adoptedType One Type TwoHow does a Device Obtain an IP Address and Subnet Mask? Appendix a IP Addressing ISP Information Information Regarding Popular ISPsDrizzle, DSL Extreme, Earthlink OfficeConnect Cable/DSL Router System Requirements Operating Systems Safety Information Important Safety InformationWichtige Sicherheitshinweise Consignes importantes de Información de seguridad Register Your Product to Gain Service BenefitsServices PurchaseContact Us Access SoftwareDownloads Telephone TechnicalTelephone Technical Support and Repair Latsupportanc@3com.com Agreement Appendix F END User Software License Agreement Glossary Glossary Ethernet Address See MAC address Glossary Glossary Traffic The movement of data packets on a network Glossary Glossary Index Index Regulatory Notices Page Page DUA8589-1AAA01 Rev