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1100dtn manual hp business inkjet 1100 series printer, user’s guide
Models:
1100d
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Troubleshooting
Specification
Install
Error codes
Placement of the text or graphics is wrong
Warranty
Learning about printer configurations
Connecting the printer
Resolving printer problems
Using diagnostic tools
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hp business inkjet 1100 series printer
user’s guide
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Contents
Page
Page
user’s guide
hp business inkjet 1100 series printer
Safety Information
Copyright Information
Trademark Credits
Getting started
Contents
Using the printer
Using diagnostic tools
Printer specifications Regulatory information
Maintaining and troubleshooting
Printer lights reference HP supplies and accessories
Support and warranty
Finding other resources for product information
Getting started
Learning about printer configurations
HP Business Inkjet 1100d
HP Business Inkjet 1100dtn
1 Paper guides 2 Output tray
8 Paper stack indicator
Understanding the printer parts and functions
Front view
5 resume button
1 power button 2 Power light green
Printing supplies area
Control panel parts
1 USB connector
3 Power input
Back view
Parallel connection
Connecting the printer
Connecting directly using a USB or parallel cable Windows
USB connection
To complete a software-first installation
Completing a software-first installation recommended
5 Select Specify a location
Completing a hardware-first installation
To complete a hardware-first installation
1 Click Next in the Found New Hardware wizard
Using a printer connected to another computer clients
Sharing the printer on a locally shared network Windows
Sharing a printer connected to your computer the server
To finish installing for Mac OS X and later
Connecting directly using a USB cable Mac OS
To connect using a USB cable
To finish installing for Mac OS 8.6 to Mac OS
1-11
USB printer sharing over an Ethernet network Mac OS
Sharing among Mac computers with the same operating system
Sharing among Macintosh computers with different operating systems
1-12
Connecting to a network
Installing the HP Jetdirect internal print server card
To install the HP Jetdirect print server
Installing the printer driver on the server Windows
To install the printer driver on the server
1-13
To finish a network installation for Mac OS 8.6 to Mac OS
Installing software for a network printer on a Macintosh
Installing the software for a network printer on a Windows client
To install software for a network printer on a Macintosh
Running the scrubber utility
Uninstalling the printing system software
Uninstalling software for Windows all versions
To finish a network installation for Mac OS X or later
Embedded Web server pages
Using the embedded Web server
Uninstalling software for Macintosh all versions
Gaining access to the embedded Web server
Installing other software
Making copies of the software
1-17
ENWW
1-18
Using the printer
Tips for selecting and using print media
Selecting print media
Tray
Understanding specifications for supported media
Understanding supported sizes
Media size
Capacity
Understanding supported media types and weights
Weight
Type
Right margin
Setting minimum margins
Media
Left margin
To load Tray 1 or Tray
Loading media
5 If you are loading Tray 1, reattach the output tray
For more information
Configuring trays
Tray usage
Steps to complete
3 On the Printer Services tab, click Advanced Configuration
Setting the tray lock
Selecting a default tray
To select a default tray Windows
Printing using the PCL 3 printer driver
Understanding default tray behavior for the Mac OS
To print using the PCL 3 printer driver
To change default settings all future jobs
Changing printer settings
Changing settings for Windows
To change settings from an application current jobs
To change print settings
Changing settings for the Mac OS
To set the default media type
To change page setup settings
Guidelines for printing on both sides of a page
Canceling a print job
Performing printer tasks
Printing on both sides duplexing
To perform automatic duplexing Mac OS
Performing automatic duplexing
To perform automatic duplexing Windows
To perform automatic duplexing Mac OS 8.6 to
3 On the Basics tab, select Back to Front under Page Order
Performing manual duplexing
To perform manual duplexing Windows
To perform manual duplexing Mac OS 8.6 to
To print digital photographs Macintosh
Printing photographs
To perform manual duplexing Mac OS
To print digital photographs Windows
To print envelopes from the envelope slot Windows
Printing on special media
Printing on envelopes and cards
Tips for printing envelopes
To print envelopes or cards from Tray 1 Mac OS 8.6 to OS
To print envelopes from the envelope slot Mac OS
To load envelopes or cards in Tray
To print envelopes or cards from Tray 1 Windows
To print transparencies Mac OS 8.6 to
Printing on transparencies
To load transparencies
To print transparencies Windows
To print custom-size media Windows
Printing on custom-size media
To print transparencies Mac OS
To load custom-size media
2-20
To print custom-size media Mac OS 8.6 to
To print custom-size media Mac OS
2 In the Page Size pull-down menu, click Edit Custom Paper Sizes
Using diagnostic tools
Using the Toolbox
Printer Status tab
Information tab
Printer Services tab
z Access to hp services
Using hp instant support
z Easy access to troubleshooting tips
z Notification of printer driver and firmware updates
Using myPrintMileage
Mac OS 8.6 to Mac OS 9.0 Select Utilities and select hp deskjet
Using the HP Inkjet Utility
To display the HP Inkjet Utility
Viewing the HP Inkjet Utility panels
Using HP Web Jetadmin
Using the deskjet control panel DJCP
To install DJCP
Replacing ink cartridges
troubleshooting
Maintaining and
Maintaining ink cartridges and printheads
To replace an ink cartridge
To clean the printheads from the HP Inkjet Utility
Cleaning the printheads
To check the printheads using a printer configuration page
To clean the printheads from the Toolbox
To perform a level 1 printhead cleaning at the control panel
To perform a level 2 printhead cleaning at the control panel
To perform a level 3 printhead cleaning at the control panel
To clean the printhead contacts
Cleaning the printhead contacts
7 Repeat steps 4 through 6 for the remaining printheads
To align the printheads from the Toolbox Windows
2 On the Services tab, click Align Printheads and click Align
Aligning the printheads
To align printheads from the control panel
To replace a printhead
Replacing the printheads
ENWW
4-10
Calibrating color
To calibrate color from the Toolbox
To calibrate color from the HP Inkjet Utility
Clearing jams
To clear a jam
4-11
4-12
To avoid jams
4-13
Starting troubleshooting
4-14
Printing a configuration page
To print a printer configuration page from the control panel
To print a configuration page for the HP Jetdirect print server
Printer is not responding nothing prints
Resolving printer problems
Check the power
Printer shuts down unexpectedly
Check your port setting
Check the printer setup
A non-recoverable error has occurred
Check your system configuration
Check the color print settings
Resolving printing problems
Check that the media you are using is wide enough
Check the margin settings
Check how the media is loaded
Placement of the text or graphics is wrong
Check the page-orientation setting
Check the paper size
Meaningless characters print
Check the symbol set
Cancel the job
Poor print quality
Ink is smearing
Check the print mode
Check the paper type print setting
Check the printer driver settings
Printout shows bleeding colors
Check the print settings
Check the graphics placement
Wrong colors are printing
Media is not supported for the printer or tray
Resolving paper-feed problems
Another paper-feed problem is occurring
Tray cannot be inserted
4-23
Troubleshooting installation issues
Hardware installation issues
Multiple pages are being picked up
4-24
Software installation issues
Minimum
Recommended
8 Resume light
1 Power button 2 Printhead light 3 Ink cartridge light 4 Power light
5 Color indicator lights 6 Cancel button 7 Resume button
Printer lights reference
Explanation and recommended
Light pattern
Light description
action
The printer detects a faulty printhead
Explanation and recommended
from using this cartridge is not
covered under the warranty
Explanation and recommended
Light pattern
Light description
action
Parallel connector and cables
A HP supplies and accessories
Finding accessory part numbers
Paper handling accessories
Printheads
Finding supplies part numbers
Network interfaces
Ink cartridges
HP Photo-Quality Inkjet Paper
HP Premium Photo Paper
HP Photo Paper
HP ColorFast Photo Paper
HP Textured Greeting Cards
HP Premium Inkjet Transparency Film
HP Premium Plus Inkjet Transparency Film
HP Banner Paper
Information tab
B Support and warranty
Toolbox
hp instant support
HP telephone support
Extent of limited warranty
Hewlett-Packard limited warranty statement
Limitations of warranty
Limitations of liability
Local law
Standard International A6, A5, A4
C Printer specifications
Envelope slot one envelope
Without auto-duplex unit and Tray 2 installed
Recommended
D Regulatory information
FCC statement
Shielded cables
Power cord statement
EMI statement Korea Regulatory model number
LED classification Energy consumption
DECLARATION OF CONFORMITY
ENWW
connection slot
parallel port connector
Glossary
Booklet printing
printheads
resolution
print server or print server card
printer driver
Numerics
Index
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copyright 2003 Hewlett-Packard Company