Printing a configuration page
When you are experiencing a problem with your printer and you cannot discover the source of the problem, you can print a printer configuration page that provides more information about the problem. You can print the printer configuration page from the control panel. If you are using a computer that is running Windows, you can also print the printer configuration page from the Toolbox. If you have an HP Jetdirect print server installed, you can print a printer configuration page for the print server as well.
If you still cannot resolve the problem after reviewing the printer configuration page and trying the steps in the troubleshooting section, call the HP Customer Care Center. Keep the printer configuration page, because it provides information that might be useful to Customer Care Center in helping you to troubleshoot a printer problem.
To print a printer configuration page from the control panel
1Turn the printer on.
2Press and hold down the 
(power button). While holding down the 
(power button), press the 
(cancel button) one time.
3Release the 
(power button). Your printer prints a printer configuration page.
To print a configuration page for the HP Jetdirect print server
1Turn the printer power on, and then press the TEST button on the print server. The printer prints a configuration page for the HP Jetdirect print server.
2See the HP Jetdirect Administrator’s Guide on the Starter CD to interpret the information on the configuration page.
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