Clearing jams

If the print media is jammed in the printer, follow these instructions to clear the jam.

To clear a jam

Note

Information about Tray 2 is only applicable if you have an HP Business Inkjet 1100dtn or you

 

 

purchased this accessory.

 

 

 

 

 

 

1

Remove all media from the output tray.

2

Check the auto-duplex unit.

 

 

a Push the button on either side of the auto-duplex unit and remove the unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bIf you locate the jammed media inside the printer, grasp it with both hands and pull it towards you.

cIf the jam is not there, push the latch on the top of the auto-duplex unit and lower its cover. If the jam is inside, carefully remove it. Close the cover.

dReinsert the auto-duplex unit into the printer.

eIf you cannot locate the jam in the auto-duplex unit, go to step 3.

ENWW

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HP 1100dtn manual Clearing jams, To clear a jam