Control panel message | Description | Recommended action | |||||||
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Clear jam then press |
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13.XX.YY JAM IN TRAY 2 | A page is jammed in tray 2. | Remove tray 2, clear the jam, and then | |||||||
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| See Clearing jams. | |||||||
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| If the message persists after clearing all | |||||||
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| pages, contact HP Support. | |||||||
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13.XX.YY JAM IN TRAY X | A page is jammed in tray 1 or tray 3. | Clear the jam, and then press . | |||||||
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Clear jam then press |
| See Clearing jams. | |||||||
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| If the message persists after clearing all | |||||||
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| pages and exiting Help, contact HP Support. | |||||||
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13.XX.YY JAM INSIDE FRONT DOOR | A jam has occurred inside the front door. | Press for help. | |||||||
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For help press |
| See Clearing jams. | |||||||
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| If the message persists after clearing all | |||||||
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13.XX.YY JAM INSIDE TOP COVER | A page is jammed underneath the front cover. | Open the front door and remove any jammed | |||||||
alternates with |
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For help press |
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20 INSUFFICIENT MEMORY | The printer has received more data from the | 1. | Press | to continue printing. | |||||
alternates with | computer than fits in available memory. |
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| NOTE Data will be lost. | |||
For help press |
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| 2. | Reduce the complexity of the print job to | |||||||
To continue press |
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| 3. | Adding memory to the printer may allow | ||||||
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| printing of more complex pages. | ||||||
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22 EIO X BUFFER OVERFLOW | For the HP Color LaserJet 3000 and 3800 | 1. | Press | to continue printing. | |||||
alternates with | Series printers only with an EIO device. |
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The printer EIO card in slot X has overflowed |
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To continue press | its I/O buffer during a busy state. |
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2. | If the message persists, contact | ||||||||
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22 EMBEDDED I/O BUFFER OVERFLOW HP Color LaserJet 3600 and 3800 Series printers only.
The embedded HP Jetdirect print server buffer has overflowed during a busy state.
1.Press 
to continue printing.
NOTE A loss of data will occur.
2.If the message persists, contact HP Support.
ENWW |