Jams

Use this illustration to troubleshoot jams in the printer. For instructions to clear jams, see Clearing jams.

 

1

6

 

5

2

 

3

4

Figure 8-1Jam locations (printer shown without optional tray 3)

1Output bin

2Paper path

3Tray 1

4Trays 2 or 3

5Duplex path (for 2-sided printing)

6Fuser

Jam recovery

This printer automatically provides jam recovery, a feature that you can use to set whether the printer should attempt to automatically reprint jammed pages.

●AUTO instructs the printer to attempt to reprint jammed pages.

●OFF instructs the printer not to attempt to reprint jammed pages.

NOTE During the recovery process, the printer might reprint pages that were printed before the jam occurred. Be sure to remove any duplicated pages.

To improve print speed and increase memory resources, you might want to disable the jam recovery.

To turn off jam recovery

1.Press Menu.

2.Press to highlight CONFIGURE DEVICE, and then press .

3.Press to highlight SYSTEM SETUP, and then press .

4.Press to highlight JAM RECOVERY, and then press .

136 Chapter 8 Problem solving

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