Control panel message | Description | Recommended action |
8X.YYYY EMBEDDED JETDIRECT ERROR The HP Jetdirect embedded print server has encountered a critical error.
1.Turn the printer off and then on.
2.If the problem persists, contact HP Support.
<Date> <Time> | The printer has an internal clock that tracks | Press | to change the date and time. | ||
| the date and time. You are prompted to set |
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To change press | the correct date and time the first time you | Press Stop to skip this step. You can set the | |||
To skip, press STOP | turn on the printer. | date and time later by using the SYSTEM | |||
| SETUP menu. |
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| If the prompt appears each time you turn on | |||
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| the printer, the clock is not working correctly. | |||
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| Contact HP support. | |||
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Access Denied MENUS LOCKED | The printer administrator has enabled the | Contact the printer administrator to change | |||
| settings. |
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| cannot modify |
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| circumstance. The message disappears after |
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| a few seconds, and the printer returns to |
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| Ready or BUSY state. |
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ACTION NOT CURRENTLY AVAILABLE | You are trying to set duplex registration for a | Change the size setting for the tray. | |||
ON TRAY X | tray that is configured for ANY SIZE or ANY |
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alternates with | CUSTOM. Duplex registration is not available |
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when the tray size is set to either of these |
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Tray size cannot be ANY SIZE/ANY | settings. |
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CUSTOM |
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BAD DUPLEXER CONNECTION | The duplexer is not installed correctly. | Turn the printer off and then on to continue. | |||
alternates with |
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To continue turn off then on |
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Calibrating... | The printer is calibrating. | No action necessary. | |||
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Canceling... <JOB NAME> | The printer is in the process of canceling a | No action necessary. | |||
| job. The message appears while the job is |
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| stopped, the paper path is flushed, and any |
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| remaining incoming data on the active data |
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| channel is received and discarded. |
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Checking paper path | The engine is turning the rollers to check for | No action necessary. | |||
| possible jams. |
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Checking printer | The engine is performing an internal test. | No action necessary. | |||
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CHOSEN PERSONALITY NOT | The printer encountered a request for a | 1. Press | to continue. | ||
AVAILABLE | personality that did not exist in the printer. |
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alternates with | The job is cancelled and no pages are | 2. Try a different driver. | |||
printed. |
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NOTE For the HP Color LaserJet
To continue press
3600 Series printers, you must use the driver that was specifically designed for these printers.
CLEANING DISK X% COMPLETE
alternates with
DO NOT POWER OFF
The memory disk is being cleaned. This process might take up to an hour. During this time, no jobs can be printed.
Do not turn off the printer. Wait for the process to complete.
The printer automatically restarts at the end of the cleaning process.
ENWW |